New and used 2025 BMW X3 for sale near Chevy Chase Section Three, MD

Hi BMW Team, I wanted to share some feedback regarding my recent experience with Ali at BMW of Rockville. Once again, Ali proved to be an outstanding representative, completely on top of things. My visit was initially for a nail in the tire, which was promptly taken care of with a replacement. Ali then recommended a full inspection, during which a water pump leak was detected. He immediately informed me of the situation, quickly arranged a loaner vehicle, and reassured me, as I was understandably concerned about the discovery. He took ownership of the issue and allayed my worries. His customer service was, again, comforting, professional, and reassuring. Thanks, Ali, for a job well done. Best regards, Mr. Brock

I would like to express my gratitude for the excellent service provided by Mr. Méndez at the BMW dealership. From the very beginning, he demonstrated a professional, friendly, and attentive attitude, ensuring all my questions were answered and guiding me through the entire process with patience and expertise. His commitment to customer satisfaction was evident in every detail, making the purchasing experience smooth and enjoyable. Thanks to his advice, I was able to make an informed decision, and I am very satisfied with my purchase. I highly recommend Mr. Méndez to anyone seeking personalized, high-quality service at BMW. Definitely a five-star experience!

Simple process - gave me a very aggressive and fair offer for my X5 - buying process was easy and I got my car right away

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

Had an awesome experience with salesman -Erick Bautista from beginning to end of purchase at BMW of Fairfax. Originally found my Range Rover Evoque online. Reached out to dealership and spoke with Erick. Completely professional, personable, knowledgeable and NOT pushy! Immediately sent pics/ info on car along with carfax. Very transparent!!! I usually dread going to buy a car. Not this time! It was the best experience I have had to date. The dealership is beautiful and all parts of the deal went like a good oiled machine. If you’re looking for a great deal and salesman—-call or go see Erick Bautista. You will not be disappointed. Love my car!!! Thank you Erick.

James Obrian is very knowledgeable and familiar with his inventory! This store has huge inventory and they are all price protected!! Love their buying process!

We recently acquired a 2025 BMW i4 x-drive at BMW of Fairfax, VA and are very happy with it. The first day we worked with Darren Andre and did a test drive and he very thoroughly and patiently answered all our questions about the car. Clearly, he knows a ton about these cars. Then, a couple of days later, we did the sales process with Jordan Warnecke. Both were very professional and knowledgeable and took their time to explain everything. The sales process with Jordan went very smoothly and was hassle free. He quickly determined our preferences and laid out our options and discounts available to us. He was courteous and efficient. When I took delivery of the car, there was a pouring thunderstorm, but he made sure I understood the basic controls of the car so I could get home safely. And he later followed up with a second session to explain the car controls in more detail. Based on my experience, I would highly recommend BMW of Fairfax to others.

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Great!!! Support from Derrick Mcquire (Sales) assisting me with purchasing a new BMW 5 series. Derrick McGuire was professional and kept me informed throughout the process. I have bought 4 BMWs from Passport and Derrick was the best!! salesperson I have worked with. Professionalism, technical competence and great communication skills! He provided that to me! Thanks again Derrick!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

My X5 was brought in for a NO TONE issue. 2nd time. The first time we had to do a software upgrade. Ok. Issue not solved. I contacted Devon. He arranged for a loaner and to bring my car in. Devon and the team had the vehicle for some time. He kept apologizing about length of time it was taking. Explain I no how the car did not hold the necessary codes. I told him not to worry, to take their time. The car finally did it again. Intermittent issue. And Devon and the team were able to fix the issue. They were great. Always communicated.

My experience was wonderful! The dealership was clean, welcoming and thoughtful! Everyone my 4yr old son and I interacted with was refreshing!

Jae was my sales person who helped me through my new car purchase. He was the nicest sales person I ever dealt with. Thank you for your assistance.