My salesman, Jeff Waid, at Erie Auto Credit was great. He promised me he would find me something and he did! Within a week of me going there, I was in my vehicle! The whole crew was very pleasant and nice! Thank you for a job well done!
My wife and I were pleasantly surprised by our car-buying experience. From the test drive with Kyle, who definitely knew the product to Nicole in the finance office, who made a complicated procedure easy and painless! We felt the price we paid was fair without having to haggle.
My husband and I were looking for a vehicle that was great on gas and great in the snow,as i will be doing quite a bit of traveling the next few months. Ryan showed us a 2014 Crosstrek! I love it! The process was very quick. The car needed front wheel bearings and Ryan set it up to have them installed at no charge to me. I was able to drop my vehicle off and get a loaner over night. Our overall experience was amazing. I highly recommend New Motors for you next vehicle purchase. Ryan was very polite and has even called again to check to make sure i am still satisfied after the bearings were put in. The service department was also very polite and helpful for getting my appointment set up.
We were looking for a simple to understand Mid size truck , The sales Team at Interstate Nissan showed us the Frontier 2wd King cab , It was just what we wanted a Simple Truck with a high reliability rating and a Great price . Thanks to our sales people Emily , Anthony and the rest of the team , We got a great Trade and a great deal , even free car washes and inspections for Life , We would buy there again
My husband and I were very pleased with the customer service at New Motors.Seth Murphy and Allen Yingling went above and beyond making sure all are needs were met. We would not hesitate to recommend New Motors to family and friends. Sincerely, Jeff and Pam Dacus
I have owned several Dodge RAM trucks. My latest Truck was a Ram 2016 Diesel engine and still under warranty.
The Truck showed up as a def system error and would shut down within 145 miles. I contacted “Transitown” (the local dealer) and Chrysler to address this since my truck only had 20K miles.
Although Chrysler, who according to “Transitown” was told they needed to replace an approximately $1,600 part which took over 3 weeks to get in and many calls between dealership and Chrysler to fix was stressing on me and I’m now stuck in a rental vehicle since my truck was inoperable.
After Chrysler rushed the part in and Transitown replaced the part my light came on again the very next day which took them over 3 weeks to replace. I already made plans to turn in my truck for a new model with a crew cab. Now I’m on the road over 150 miles away with the same issue showing on my screen.
Needless to say Transitown miss diagnosed the problem and my truck was ready to shut down as I pulled into the dealership in Erie Pa.
I was extremely fortunate that Shawn Stanbro at Gary Millerat Chrysler dealership in Erie PA. took my truck in immediately understanding I was now stranded on my way to N.C. to get a new truck.
Without Shawn Stanbro expertise on looking at my 2016 Ram and diagnosed the problem as being a bad wiring harness issue for the def system issue, I would have been stuck again.
His technicians took the time to show me the issue. Ordered in the part and it arrived by the next morning. They fixed the real issue and I was on my way by 8:30 am the next morning.
They even shuttled me to a local hotel for the night and picked me up the next morning.
I made it NC just because they actually took the time out of their busy schedule to help me. I would TOTALLY recommend anyone who has a Ram diesel truck to go Gary Miller Dealership. Their staff was exceptional and I can’t thank them enough!!
Their knowledgeable and honest staff did everything to help me out. If it wasn’t for Gary Miller Dealership and Shawn Stanbro along with his technicians I would never have bought another Ram Truck.
They are excellent in customer service and deserve my gratitude.
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