I moved here from Chicago where the BMW Service was excellent. I have found that the Palm Springs BMW is just as good especially when your service person is Stan Sterling. He cares about you and your car. He is excellent.
I brought my car in because the coolant light was on. The service department was very busy because of the Thanksgiving holiday and yet nmanaged to have the repair department do a full service. Now I don???t have to take it back next month.
My car had a flat tire while traveling in Palm Springs and Bryan came to the rescue~ He was professional and genuinely considerate~ He even took his own time to drop off my key to the hotel due to my circumstances~ He is the BEST of the BEST!!! Thank you Bryan!!!
Chris Hapner consistently provides exceptional service whenever I bring our X5 in for service. He is always professional and courteous. His extensive experience is helpful when he explains any issues with the car. He calls or texts with an update on the vehicle. He advises you of when the car will be ready for pick up. Each and every time the car has been ready as promised.
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