Used 2023 BMW X5 sDrive40i for sale near Grapevine, TX

I recently had the pleasure of working with Dakota Troutman at Step One, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Dakota’s professionalism and dedication to customer service were evident. Dakota greeted me with a warm smile and took the time to understand my needs and preferences. He listened attentively as I described what I was looking for in a vehicle, which made me feel valued as a customer. His knowledge about the various models available was impressive, and he provided detailed information about each option without overwhelming me. One of the standout qualities of Dakota is his transparency. He clearly explained the pricing structure and any additional fees associated with my purchase. There were no hidden costs or surprises, which is often a concern when buying a car. This honesty built trust between us, making the entire process much more comfortable. Dakota guided me through every step of the purchasing process. He helped me understand financing options and worked diligently to find a plan that fit my budget. His patience in answering all my questions made it easy for me to make informed decisions without feeling rushed. Even after finalizing the sale, Dakota continued to provide support by checking in to ensure that I was satisfied with my new vehicle. This level of post-sale care is rare in the automotive industry and speaks volumes about his commitment to customer satisfaction. Overall, I highly recommend Dakota Troutman at Step One for anyone looking to purchase a vehicle. His professionalism, transparency, and dedication to customer service truly set him apart from other salespeople I’ve encountered in the past. If you’re in the market for a car, be sure to ask for Dakota!

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Great selections, amazing service ! will do business again in the future ! I was in and out, no games and no hassle like other dealers love to do.

This is me second sale to Carmax. The first sale went smoothly and everything they said was true! People who turn their car into the dealer are totally getting screwed. For example I turned in a 2020 c300 early this year. The payoff was $32k; I got $36k from Carmax. Unbelievable. However, companies like Mercedes allowed Carmax to pay off the lease. Now they require you to buy out the lease so you have to come up with the cash and then you have to wait until you get the title before you can go to Carmax. Sounds like a little anti trust behavior.

My experience at this dealership was positive. They were helpful, answered my questions, and stayed in touch with me.

Out of the many cars I have purchased before, this was by far the easiest process I have ever encountered when buying a car. Albin and the team made this process painless, fast stress-free. I would recommend this dealer, Albin the sales consultant, and Vincent, the finance guy, any day to anyone looking for an Audi.

Fue una grata experiencia, el proceso fue rapido y nuestro vendedor Adrain fue muy amable, servicial y honesto algo que agradecemos mucho, en general el servicio fue excelente de parte de todos.

Very professional. They answer all of my questions and get me what I want great place to buy a car

Great experience. Brandon our salesperson was great to work with. Brandon was easy going and always responsive to our questions.

I had the pleasure of connecting with Hopper MotorPlex last week after a friend had told me about them. Wow, while I’m a car guy, purchasing a daily driver is not my idea of having fun. The experience rein-instilled by faith in purchasing an automobile at a local dealer. Gary, Randy and the entire team were professional and brought a transparent and a no nonsense approach to my selection and purchase. Check out their impressive, clean and varied inventory….. you will be glad you did! Until next time!

Working a deal, but the trucks sold while we were texting back and forth dc

This dealership understands how to assist the customer without being pushy and annoying. When we get ready to purchase this dealership will be among our first to contact.

Down to earth folks & straight shooters. At the end of the day, they all did me right & provided top-notch service. I’m beyond satisfied & will certainly come back to them for the purchase of my next Ford vehicle.

They are patient and kind. Really great service. I enjoy the purchase very much. It?s such a wonderful experience! I love the car as well!

Michael was knowledgeable and went above and beyond to ensure I received a deal I was happy with. The entire staff responded promptly to all my inquiries and proactively worked to reduce the wait time to deliver and present my new car in pristine condition.

I had an issue with my Rolls Royce and was not happy. Steve Grossman stepped in and after a few days he made me very happy and really took care of me. As a former dealer and Auto executive Steve Grossman did a great job. I recommend the Veanan group in West Palm

Good staff, nice clean facility, professional. Will keep you informed and up to date on whatever you are doing buying , selling or service. They are great to use to address your vehicle needs.

Jenny was very tentative to my request very responsive to all my questions and concerns,Great service Great team.Great job Jenny

i am in the process of looking to trade in my car Lc approached me on the lot and showed me options i will come back in a month to buy

Had car ready before expected and service consultant when out of his way to get me a loaner picking car up was very fast and efficient