Used 2023 BMW X5 SUVs for sale near Berkeley, IL

The customer service was excellent! I was immediately greeted when I walked into the showroom. Seth, Jay, and Odis were personable, extremely well-versed on the Genesis products, and gave me their undivided attention throughout the sale process.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Owner of the company reached out to me and take care off all issues even it was after work hours. Good customer service.

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

Very easy to deal with and there were no hassles at all. I would recommend this dealership

Exceptional customer focus in Sales. I don?t have much experience with the other departments. Here?s feedback for BMW. The car?s front grill is UGLY. The car is great from a driving perspective but it looks UGLY

Awesome experience! Best customer service EVER! I highly recommend Perillo MBW Chicago! Very Professional Service!

I buy cars every other year. I come in and met Michael Fesatte. It was very positive meeting and my wife and I were very pleased how we were treated. We ended up buying a new 2025 X1. We’ve been buying BMW’s for 25 years at another dealer. BMW will be our new dealership for all our new cars. We were both very impressed with Mike and the other staff Everyone was vey nice and helpful. Thank you.

I found the perfect car -- a 2021 Porsche Macan GTS -- listed at a great price on Perillo BMW's website. Being from out of state (Pennsylvania), I reached out to the dealership remotely. At first, I hit some bumps with the initial sales consultant that responded; communication was slow and unhelpful. I almost walked away from the deal altogether. Thankfully, I called the dealership directly and got connected with Mike Fezatte, and that's when everything turned around. Mike was exceptional from the first conversation. He took the time to send me a few detailed walkaround videos of the car (even highlighting the rock chips), answered all of my questions promptly, and comes across as a genuinely good guy -- not pushy, just helpful and honest. I flew out to Chicago on a Saturday morning to complete the deal, and Mike even gave me a great local recommendation for Chicago pizza while the front office was finalizing the paperwork. The whole whole experience was smooth and I couldn't be happier with the car or the way I was treated. If you're considering a vehicle from Perillo BMW -- especially if you're buying from out of state -- do yourself a favor and ask for Mike Fezatte by name. I'm very glad I didn't let the poor start with the first consultant steer me away. Mike made it well worth the trip.

Great customer service and Bob was helpful but not pushy at all during the process. Great experience that was worth the lengthy drive. I would recommend!

Service department is great. I pulled in the car with a blown tire and they totally took care of everything. Thank you, Jacob Murrar.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Everyone at Barrington tries to ensure satisfaction. Prompt, friendly, professional service from sales through service.