Used 2023 BMW X5 SUVs for sale near Chatham, NJ

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Tito was a very nice sales person. There was no pressure when we changed our minds on which truck to buy. We are very happy with the deal TJ and Tito gave us. We love the truck that we bought!!

Had my car serviced needed 4 new tires. Andrew in service is always on top of it.Explaining the work every step of the way. I have been going here for a few years now and he and the staff could not be more accommodating. Thank you!!!!

I've been a customer of Open Road BMW Edison for years, they give excellent service and David Lutz is a great sales representative who works with you on features you're looking for in the car. Everyone from The Director of service, service agents, Technicians, Parts manager the cashier, loaner car team to the valets who bring your car back to you, the whole team is great. Their recently consolidated location in Edison brings new and certified sales into 1 location which is also great. Keep up the good work Open Road BMW!

dave lutz was great in helping me purchase a BMW 3-Series. My dream car which I love. He also helped me all my questions I had. Thank you so much.

I have been a customer BMW North America and Open Road BMW Edison since 2007 . I have been working with Nitin Kalamdani ever since . Nitin is very diligent and well diverse and highly knowledgeable with BMW products. He and will take the time to ensure you are fully satisfied with your new purchase. I have purchased multiple BMW 7’s , X5 and my recent purchase M8 Competition and each time I have been extremely satisfied. The overall experience at the dealership is very friendly. Nitin maintains the continued relationship over the years and follows up throughout the lease for the continued relationship. I would highly recommend Open Road BMW and Nitin.

Great experience. Friendly and well versed on the electrical i5 that I purchased. The car sold me after 2 test drives . Smooth as silk and full of power to spare. It's a must to drive . Doug ,RODRiGO and Jarmel were great. Very patient with my wife and i. I installed a 50amp with a dedicated 250 line. Best part no more gas stations for us. I gave it a full charge and was ready to go 316 miles . Cost to full charge was 8 dollars compared to a 80 dollar gas bill . Love the car , loved the people at open road.

I could not ask for a better experience. Recall was taken care of and I was sent a video! How cool is that. My detailing is great. Showroom perfect. Zachary couldn’t be more accommodating. And, he’s a really nice guy. Best BMW dealership I have ever done business with.

Everything was great Including the complimentary car wash I dropped off my vechicle at 7.45 am And it was completed in the afternoon as promised

I was impressed that the consultant actually knew his stuff - not just a shirt on a body. We talked suspension, turbo, even oil. That’s rare. It felt like a conversation between equals, not a sale.

Nick Hernandez is Great definitely recommend him! Great experience, fast and easy, made it really simple got me into what i want , also the sales rep eugene was great, made sure everything was right on sch and explained everything to me amazing team, I am so going back for that X4 m40i as a second car soon, thanks guys!!!!

Great experience with dealership, my client advisor Alex Luo was great throughout the whole process of purchasing a CPO X5. They have the best deals on CPO and I highly recommend working with Alex.

BMW of Brooklyn always earns a 5 STAR score. Their service is simply the best. Their staff are always knowledgeable, professional, and courteous. I love giving BMW of Brooklyn my family’s business and recommending all my friends to this BMW dealership. Last week, I personally picked up my 5th BMW from this dealership. A 2021 X7 M50i. In addition… A REAL SPECIAL THANKS to my salesperson - Anthony Miccio, sales manager - Rodney Duran and service manager - Nick Giordano for making this most recent purchase ever so special. THANK YOU FRIENDS! C. Tom

I’ve been in the market for a new car for over a year and couldn’t decide which one I wanted to buy. I kept searching and constantly changing my mind on the car. Everyone pretty much assumed that I wasn’t getting a new car. That all changed when I visited BMW of Brooklyn with a friend who was looking to buy a BMW. During my search, I did come across a few BMW models that caught my attention, but it wasn’t until I met Anthony Miccio, Client Advisor, that solidified my decision to buy a car. Anthony was courteous, knowledgeable and showed genuine interest in what I was looking for in a car. I also appreciated that he was very straightforward and did not try to upsell me with things that I didn’t want or need. There was never a moment that I felt pressured or unsure about what I was getting into. In fact, the very same day that I visited the BMW of Brooklyn, I ended up purchasing a car! That’s an almost impossible feat for a chronically undecisive person like me, but that’s how comfortable I was in Anthony’s hands. I met with Nick Hernandez, General Sales Manager, during the financial process. He was very personable and made the process easy and smooth. He took the time to explain all the options available to me and helped me figure out what I needed. He was an absolute joy to speak with, I felt like I was speaking with a longtime friend. I love my new 5 Series. What they say is true - the BMW experience is a whole another level! I highly, HIGHLY recommend BMW of Brooklyn to be your official BMW dealer. I give it 10 stars out of 5! You know where to go for your next BMW…you definitely know where I’m going!!!

Eyad was most courteous and helpful.Very knowledgeable and thorough.From start to finish I knew I was in good hands.

I was so appreciative of the entire staff at Park Ave BMW, namely Betul, Chris, and Ralmy at the body shop! They worked so well with my insurance company to ensure a smooth process, always kept me up to date as to what was going on with my vehicle repairs via text message and calls and having a loaner car available for me was a LIFESAVER!!!! This crew is by far the BEST I have ever come across! I loved the service here so much I'll probably purchase my next BMW through them too! Seriously, the easiest and most stress-free process I've ever had at a dealer. Thank you!!

Was amazing you guys rock and we love Larry in a service department. He is always on top of everything because of him we start buying BMW best decision We have ever made never going back to another cars. Thanks wish you guys at Park Avenue BMW all the. Success in the world and we mean it

My husband and I were shopping a lease program to fit our budget, location, and mileage needs. Jose Valdez was one of the most kind, knowledgeable, and welcoming sales representatives that answered all of our questions and went above and beyond to secure our confidence. He helped us feel comfortable with our lease choice and maintained an open door approach to any future questions or concerns going forward. The experience was stress free! I highly recommend Jose as trustworthy, and honest. My husband and I purchased a lease, and feel comfortable contacting Jose for future leasing programs or potential vehicle purchase from this dealership, BMW of Manhattan. Thanks Jose for taking the best care of us! Kudos!!

Veronica is excellent sales person and she is professional. She has given options to choose but not forced to buy and finally bought what I wanted. She is very nice.