New and used 2025 BMW X5 PHEV for sale near Merrifield, VA

We found the entire sales and front office staff very helpful and cordial in our interactions. We were left to make key decisions, and could then come back and negotiate. Not only that, but we lost one car due to our own processing, but gained a better one in the end. The 2025 X1 has been a pleasure to drive, and the dealer's agents have kept in touch even after buying the car. The management team made it possible for us to reach a price point we could afford and felt comfortable with when purchasing.

Simple process - gave me a very aggressive and fair offer for my X5 - buying process was easy and I got my car right away

They did everything I asked and didn?t over pressure me into anything that I didn?t!! I?m always pleased when I go there,

My service advisor always gives the best service!! Suppled me with a loaner and updated me every step of the way! I love the detailed service video too!!

ALI IS THE BEST, HE GOES OVER DETAILS ON YOUR VEHICLE. HE IS VERY HONEST AND POLITE, I WILL RECOMMEND HIM TO ANYONE. WHEN I CALLED FROM THE RECOMMENDATION OF A FRIEND, WE ANSWERED IN A VERY PROFESSIONAL WAY AND HE DEFINITELY EXCEEDED MY EXPECTATION.

As of now I have visited them about 5 times, and have never had any less than exceptional service, from the sales to service, to customer service. Highly recommend

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

The dealership kept me apprised of status regularly and was pleasant and helpful at pickup.

Great!!! Support from Derrick Mcquire (Sales) assisting me with purchasing a new BMW 5 series. Derrick McGuire was professional and kept me informed throughout the process. I have bought 4 BMWs from Passport and Derrick was the best!! salesperson I have worked with. Professionalism, technical competence and great communication skills! He provided that to me! Thanks again Derrick!

I had an excellent customer service experience with this service department. The check in and check out process was quick and easy. David Strauch, my service advisor, was professional, knowledgeable and friendly. David provided updates on the status of my service and I viewed a video of the condition of my vehicle by service department. My vehicle was returned to me in good order and my vehicle received a courtesy washing. I would definitely use this dealership for future service.

Had an awesome experience with salesman -Erick Bautista from beginning to end of purchase at BMW of Fairfax. Originally found my Range Rover Evoque online. Reached out to dealership and spoke with Erick. Completely professional, personable, knowledgeable and NOT pushy! Immediately sent pics/ info on car along with carfax. Very transparent!!! I usually dread going to buy a car. Not this time! It was the best experience I have had to date. The dealership is beautiful and all parts of the deal went like a good oiled machine. If you’re looking for a great deal and salesman—-call or go see Erick Bautista. You will not be disappointed. Love my car!!! Thank you Erick.

BMW of Sterling provides outstanding automotive services. Needed services are performed in a professional manner. The staff is polite and helpful. Pricing for services is in some instances challenging for retired customers.

James Obrian is very knowledgeable and familiar with his inventory! This store has huge inventory and they are all price protected!! Love their buying process!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Assad my service rep was awesome. He was very attentive, very helpful and communicative. Service took my car in and did repair work same day.