New and used 2025 BMW X5 PHEV SUVs for sale near Adelphi, MD

First service had a good experience .. very friendly and accommodating .. service was done even before the committed time and applied all available discounts on accessories

Excellent communication, knowledge and assistance... made the buying process painless! I will do business again with BMW Rockville and recommend them.... they are the biggest BMW dealer in the region.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

I purchased a 2019 BMW 430I from Elite Auto Brokers in April and I absolutely love it. My sales rep (Fred) made the car buying experience super smooth. I went back yesterday to get my door checked out. I spoke to Bob and Liat on the phone before I made the long drive. They quickly confirmed a perfect time for me to bring the car in. I was kindly greeted by Bob the moment I pulled up, parked and hopped out my car. Jared took it from there. Jared and the techs had my car out the garage and me on my way in less than 35 mins! Absolutely great customer service from EAB!

Our sales man Zack was easy to deal with and wanted to make sure we were happy and got what we wanted. Could nt believe how easy the process was to purchase from them. Everyone from the salesman , manager and finance officer were great.

I have received a superb service from the adviser and financial team. They have completely addressed all of my concerns. Really grateful for the whole experience. Great job!

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Love the quick service and the fact that they value the customer’s time. Also, communication is great.

My car was there for 2 days. But no loaner car was available. I did get $40 Uber credit. But I prefer a loaner next time.

No issues great service did not have anything to complain about. Sales and financing all one place fast and friendly service. Hope to return and buy again

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Excellent service as always. Jeff Shade always delivers a quality customer service experience. Great job again.

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.