New and used 2025 BMW X5 PHEV SUVs for sale near Long Branch, VA

My service advisor always gives the best service!! Suppled me with a loaner and updated me every step of the way! I love the detailed service video too!!

ALI IS THE BEST, HE GOES OVER DETAILS ON YOUR VEHICLE. HE IS VERY HONEST AND POLITE, I WILL RECOMMEND HIM TO ANYONE. WHEN I CALLED FROM THE RECOMMENDATION OF A FRIEND, WE ANSWERED IN A VERY PROFESSIONAL WAY AND HE DEFINITELY EXCEEDED MY EXPECTATION.

As of now I have visited them about 5 times, and have never had any less than exceptional service, from the sales to service, to customer service. Highly recommend

Great!!! Support from Derrick Mcquire (Sales) assisting me with purchasing a new BMW 5 series. Derrick McGuire was professional and kept me informed throughout the process. I have bought 4 BMWs from Passport and Derrick was the best!! salesperson I have worked with. Professionalism, technical competence and great communication skills! He provided that to me! Thanks again Derrick!

My car experience was excellent. I found my new car online and it was available at the Rockville dealership which is a nice facility. I was not at the dealership for hours. It was a fast process and when I picked up the vehicle the next day they took their time showing me how to work the elaborate features in my car. Great and friendly staff. Shout out to my salesman Brian.

Jon my service coordinator ALWAYS keeps me updated on the progress of my vehicle?s service. I feel like he is looking out the customer and not trying to sell unnecessary services. He does an excellent job!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Simple process - gave me a very aggressive and fair offer for my X5 - buying process was easy and I got my car right away

Customer service rep - listened, understood and communicated our concerns and issues effectively to the mechanic.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Harold Shelby was my sales person. He was great through out the entire sales process. He clearly talked through the car feature and get me informed throughout the financing steps. Anyone in the market for a car, I highly recommend working with Harold.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

Good experience and knowledgeable agents helped me save money signing up for the maintenance plan.

From arrival to departure, the customer & auto service was impeccably responsive I have owned cars for nearly 65 years and BMW Sterling is the best.

Tasha and the team can’t be beat - thanks for the quality work and completing it on time.

The customer service is excellent. The waiting room is clean and has very good wifi.