New and used 2026 BMW X5 PHEV xDrive50e for sale near Laurel, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I had a really positive experience with William Moore at Towson BMW when I bought my new car there earlier this month. William was great to deal with, very easygoing and no-pressure. He was knowledgeable and helpful! Oliver in the finance department was also remarkable competent and helpful. Highly recommend!

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

This is our 3rd car we've purchased from BMW--Fairfax, specifically for Alex Yakovlev. Alex is a consummate professional and as always made the buying experience easy and seamless. He helped guide us through the process of building our vehicle and managed expectations on delivery at a very fair price. I could not ask for a better experience and Alex delivered once again. Highly recommend!

Michelle and Mark are the best, I took my 750li in for a bulb 💡 replacement and I was in and out….in a timely Manner

I understand why BMW of Owings Mills is rated a top dealership. David L. Was a pleasure to work with and extremely helpful throughout the entire process. His knowledge about BMW and his customer service was a huge factor in my decision to purchase my 2022 X7. I was in and out the door with my dream car in less than 3 1/2 hours.

Excellent experience. Easy to schedule an appointment. Service person was very customer-friendly, providing information regarding each step of the visit. Follow-up information very valuable.

I was getting some service at the bmw on Owings Mills and this dealership is extremely well organized and the service is great, i to my Bmw X5 there with a lot of problems and came out like new. Mr. Derrick was my service advisor and he was in touch with me the intire time. Great jobs guys.

The staff at BMW of Towson was so helpful and professional. They were never pushy in their customer service which I appreciated having had bad experiences at other places before. They answered the many questions I had and were so patient with my slow decision making. I was also buying a used non bmw car but I felt that they treated me like I was buying the most expensive bmw. Impeccable customer service! Thanks to Donelle and Blake!

I want to recognize Donte for his amazing customer service. He?s always a joy to work with?professional, personable, and consistently goes above and beyond. Over time, he?s become my trusted advisor when it comes to anything with my BMW. I actually drive an hour to work with him, even though there?s another BMW dealership just 10 minutes from me. That?s how much I value the experience he provides. Donte truly makes the difference.

The car buying experience was excellent. Sales advisor was professional and not overly aggressive. Purchased the car at a fair price. I would recommend this dealership to friends and family if they were looking to buy a car.

I came in as a walk-in without a appointment, but Quentin took great care of me from beginning to end. Despite the hot weather, he provided excellent service, and I ended up purchasing a car afterward. If I’m ever in the area again, I’d love to stop by and say hello.

If you are in the market for a BMW especially an M car, this is the place. James Duerbeck is the best of the best and knows more about BMWs than just about anyone.

Great service and completed the buying process in a few hours. Great experience and they spent a lot of time explaining every feature of the X3.

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi