Used BMW X5 PHEV xDrive50e for sale near Elkridge, MD

My husband and I had to shop for a car for our handicapped daughter who was recently paralyzed after surgery, The sales person, Berlinda Chandler, made this experience in shopping for a van to suit our daughter's needs was very professional, very caring and very informative. After we explained what our needs were she instructed us to view several vehicles, the Chrysler Pacifica being one of them, Our daughter, Latresce Bennett, was not able to be there at that time , however Berlinda took the extra time to speak with our daughter, who was in a nursing home, over the telephone and took extra time to even take the vehicle to the nursing home so that our daughter could make the final decision on the purchase of the vehicle, She was patient, kind, attentive and caring. Explaining the features of the car. How the car would be best suited for her handicap. She worked with both us and our daughter in making this purchase. She and our daughter and my husband and I worked together to make this buy both affordable and buyer friendly.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

My experience at AutoNation was awesome!!! From the customer service to the facilities and not to mention how satisfied I was with my repairs to my vehicle ?

I recently purchased a 2023 Ford Transit from Koons Clarksville, and I couldn't be happier with the experience. Randy was my sales rep, and he was incredibly helpful and attentive from start to finish. He answered all my questions, kept the process smooth, and made sure I felt confident in my purchase. I appreciated his professionalism and patience—especially with such a big decision. The team at Koons made everything straightforward, and I’m thrilled with my new van. Highly recommend!

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Perfect service, best prices in the area. Very professional approach. I will definitely buy my next car from BMW of Rockville again. This is my second car from the same dealership.

The staff was very helpful and knowledgeable. We had many questions regarding the functions and option available on the vehicle and the staff was always helpful (and patient) while providing explanations. I would recommend the dealership my friends. Very good service.

The service and attention at the Rockville BMW is wonderful. The process was pleasant, from selecting and test driving the car to the financial process. Easiest car buying experience, the AutoNation no haggle motto made everything transparent. Would absolutely purchase another vehicle from our client advisor, Brian Yuen and will recommend friends/family going forward as well.

Was handled well. All questions answered. Asked for a service that would Have been a duplication. The caught it..waiting room is comfortable and they provide a service to get you home.

My X5's starter wasn't working and the Rockville dealer was able to get my car in immediately to have it looked at. The mechanics determined that the starter needed to be replaced. Ali worked with the insurance company to cover the repair under my extended warranty. In addition, Ali went above and beyond and offered me a loaner car for over a week so I wouldn't have to postpone my family vacation while my car was being serviced. That's great service!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!