Used BMW X5 PHEV xDrive50e for sale near Marlow Heights, MD

BMW of Annapolis is phenomenal. From us finding a car we lived on line, to our outstanding sales person Andrew to the best service contact ever, Jane, I can?t say enough how accommodating and easy they have made this purchase and follow up.

Our sales representative, Michael Parrish, was fantastic throughout the process. The team was helpful and well-informed, and did not put pressure on us while still providing useful data to help us evaluate our choice.

By far the best experience I have had purchasing a vehicle. Brian was amazing and answered all my questions and explained the X3 to me in detail. I highly recommend this dealership and especially Brian

My Salesman Mr. Assad Khan and his assistant Sohrab Kumar were the Best in everything. They went out of their to accommodate us.Both Gentleman showed us everything about the car and have even arranged another day next week to go over the gadgets in the new car

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Customer Service provided by our salesperson, Sorabh was excellent and very helpful in our questions on the car that we were interested in. He walked us through the tech applications and was very helpful after our purchase.We had a great experience in buying the car here.

Jonathan provides outstanding service - fast, efficient, and accommodating to my very busy schedule. This dealership rocks! Always have a great experience there. If you are looking for a great customer service, this is the place to go.

Reoccurring suspension problem remains unresolved. Problem results in eating up tires in 20k miles of highway miles. Effects handling of car to some minor degree. Driver is a senior citizen. Fifty years of driving. No road or drag racing. No other drivers. Third BMW, never had this problem.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

My sales person Alex was very helpful and knowledgeable. He showed and explained how to operate the car. Staff were very friendly. I can recommend to a new buyer.

This is our 3rd car we've purchased from BMW--Fairfax, specifically for Alex Yakovlev. Alex is a consummate professional and as always made the buying experience easy and seamless. He helped guide us through the process of building our vehicle and managed expectations on delivery at a very fair price. I could not ask for a better experience and Alex delivered once again. Highly recommend!

Jared Brown was excellent as always in terms of exceptional knowledge courtesy and service. He is a asset to the company, and treats customers and their needs as a priority.

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.