New and used 2025 BMW X7 SUVs for sale near Chevy Chase Section Three, MD

Steve and Rob at BMW Rockville do a fantastic job! They made the entire purchase experience smooth, professional, and hassle-free?nothing like the typical dealership experience that most people dread. Their approach was straightforward, respectful, and customer-focused. If you?re looking for a seamless car buying process without the usual pressure and stress, I highly recommend working with them.

Awesome to drive. Smooth around curves. Barely feel bumps in the road. Most comfortable seats ever had. Solid. Beautiful interior and exterior! Easy to park. Lots of room!

Tasha in the service dept is the absolute best. She is the only reason I come to bmw sterling

I could not recommend this dealership enough. The customer service at this dealership is second to none. Everyone I interacted with, from the front desk to the service team was professional, friendly, and incredibly efficient. They exceeded all my expectations every time. My Service Advisor, Mauricio has a high caliber of professionalism, incredibly attentive to my needs, and answered all my questions thoroughly. It is particularly noteworthy that the Service Manager, Carlos is recognized for creating a comfortable environment for customers, making them feel valued and at ease during their visit. Carlos provided a personal and human touch of kindness that goes a long way. He exhibits the natural ability to understand and feel what his customers are experiencing, and are able to meet their needs effectively….making what was a stressful process seamless and pleasant.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

We had an excellent customer experience. Salesperson made use our needs were met and to our satisfaction. I highly recommended this place to all. Thank you.

Routine service was a streamlined process from start to finish. Making the appointment through their website was a breeze. I brought my vehicle in at the scheduled time and was told the wait was going to be no more than 2 hours. Sure enough I was already on my way 90 minutes later. Speedy service. No surprises. This is how it should be done.

My Service Manager, Julie Wharton, is the best Service Manager I’ve ever had, at any service center with any brand of car. Professional, cheerful, effective.

Great and speedy service Solved all my needs Provided good safety recommendations for next round

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

Nice and smooth process, pretty friendly environment. The financial department were busy tho and it took longer to finish the process. But overall the purchase experience was good.

Very smooth buying process. Friendly staff. I drove in with my old car and drove out in the new one in about 3 hours. I recommend BMW of Rockville.

Had an awesome experience with salesman -Erick Bautista from beginning to end of purchase at BMW of Fairfax. Originally found my Range Rover Evoque online. Reached out to dealership and spoke with Erick. Completely professional, personable, knowledgeable and NOT pushy! Immediately sent pics/ info on car along with carfax. Very transparent!!! I usually dread going to buy a car. Not this time! It was the best experience I have had to date. The dealership is beautiful and all parts of the deal went like a good oiled machine. If you’re looking for a great deal and salesman—-call or go see Erick Bautista. You will not be disappointed. Love my car!!! Thank you Erick.

James Obrian is very knowledgeable and familiar with his inventory! This store has huge inventory and they are all price protected!! Love their buying process!

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.