New and used 2025 BMW XM Base for sale near Addison, IL

**Exceptional Out-of-State Buying Experience Thanks to Shyann Jones and Westmont BMW** Purchasing a vehicle from out of state can be a daunting task, but our recent experience with Shyann at Westmont BMW made it incredibly smooth and enjoyable. From the very beginning, Shyann was attentive, responsive, and went out of her way to provide all the information we needed to make an informed decision. She promptly sent detailed photos and videos of the BMW X7 we were interested in and answered every question we had—no matter how big or small—with patience and transparency. Unlike many other dealerships we contacted, where sales reps were hesitant to share even basic information without an in-person visit, Shyann was open and accommodating from the start. She never pressured us and instead focused on making sure we were comfortable and confident in our decision. When it came time to travel to Illinois to finalize the purchase, Shyann had everything arranged. She even coordinated our pickup from the airport, and when we arrived at the dealership, the car was fully detailed, paperwork prepared, and everything ready for us. She took the time to walk us through all the features of the vehicle, and the entire process—from test driving to signing—was efficient and stress-free. Thanks to Shyann Jones and the Westmont BMW team, buying our BMW X7 was a seamless and truly positive experience. We wholeheartedly recommend them to anyone—especially out-of-state buyers—looking for excellent customer service and a hassle-free car buying process. - Jay

Awesome job at Bill Jacobs BMW. Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. His patience is key on explaining my needs and future maintenance.

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

I have been a customer of Laurel for over 30 years and always have received the finest service. I highly recommend. I especially have the highest praise for my service representative, Alexis. She goes above and beyond to make sure I receive the finest treatment.

Ken and the team at this dealership were above and beyond. Purchasing a vehicle can be stressful, but they made the entire process smooth and easy. Thank you! I love my new car!!

My sales person Sebastian was so helpful and went all out for me. I left with the biggest smile on my face ...... Thank you!

Jerry in service department really took great care of me. Alex in sales as well. 5 star experience every time I go to Fields BMW.

I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best advisor ever.

I (and my family) are long time BMW customers and Laurel BMW is our place to go. We have made some consistent and really good relationships there which keep us coming back for sales and more often service. My most recent visit for my 5 series was more maintenance than repairs, but it was handled efficiently, professionally with an extra eye to go through my car (103,000 miles) to keep me going safely and comfortably until I am ready for the next one

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

I always have my bmw x5 serviced at Elmhurst facility. To me they provide the best quality service and they are very friendly and very customer oriented.

Came in with a flat tire and was taken care of right away. Jacob Murrar took care of it and washed it for me. Great service all around, much appreciated as always.

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of xm.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Hi, I brought my car back for the serving on my summary from a schedule oil change. It was easy to make an appointment ,time and day I desire d. Chad was superb from the start to the time my car was done. He kept me updated even though messages was text to my phone. Thank you BMW of Elmhurst great job!!!

I absolutely loved my service from Zeigler of Orland Park. I drove 2hours away from the the location and received excellent service. Grant and Colleen were exceptional and had all my paper work ready for me to sign. When I test drove the car Colleen made sure I had a full tank of gas before leaving. Definitely would recommend everyone I know to this location.

Great experience with the service department. They kept me informed on what was happening with my vehicle.

The staff was very courteous, and service was prompt. The waiting area was clean and well appointed. Thanks for a very good experience!

Great dales service and attention to details Mr. Michael Banach helped us to choose the second model now ….strongly recommended