A disagreement on the down payment prevented me from getting a car I had looked for and wanted for an extended period of time.. initially the agreement was for a full cash down payment equaling $2,100... I told them that I could possibly be willing to trade my current car in as part or the whole amount down.. from there on they told me that they could only take my car as trade in for $ 1,000 .. (noooo) and then on top of that a $1,000 cash...well I didn’t want to take 1000 for my car so I said I could do the 2000 cash.. they said the banks refused the cash and would only do it with the car as trade in.. I told them I didn’t want to use my car as trade in once again , and they gave me a buyback option on my own car for $1300.... none of it made cense to me as being in a consumer position.. So in the end I didn’t get my dream car although I was willing to pay 100 more in a cash down payment.. sad day
After getting rid of my Buick enclave because of endless problems,needed something more reliable. They had exactly what I was looking for and more options on the lot within price range. They have good quality cars, nice laid back salesman. Worked with me and held the car. Had a 360 point inspection by mechanic and came back no problems which was good to hear. Y'all give them a chance before going anywhere else.
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
We were shopping for an E Class Mercedes and I found an E400 Coupe at Star Motor Cars and contacted Mr. Antonio Hinajosa. The entire process from start to finish was a great experience. The Mercedes is outstanding. This was the first time I have ever purchased a vehicle sight unseen and without a test drive. The transaction as well as the delivery of the vehicle. I would definitely recommend Antonio and Star Motor Cars for your next auto purchase.
Joe Fuentes in Service did an excellent job in making things easy for my wife to get our X3 repaired. Efficient, to the point, courteous - unfortunately rare in many service businesses but Joe has all three in abundance. Thank you for a great client experience.
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
I recommend this high end place where there???s no pressure and you???re in and out in no time ! Prices are low and they show you everything in front of you so there are no games being played ! I???ll refer my Friends there as well ! Thanks guys for the beautiful car ! Taz
We had a wonderful experience working with Mike at Houston Direct Auto! He and Carlos were extremely helpful in the whole process! I would recommend anyone looking for a new vehicle use these guys! Also, Mike is a credit wizard, we were told "no" so many times before but he took the time to help us!
I was looking at a mercedes benz at shawws motor credit for a couple weeks.i was flying back from atlanta with a stop in houston.i called bedis the salesman i had been in contact with to send an uber to get me from the airport which he did.i arrived at shawns motor credit and the car was already detailed and washed and ready to go. bedis had my papereork prepared and after some contract signatures i was on the road with my new car.in fact i was on the phone longer with my insurance than it took to sign the paperwork. I would recommend buying a car from shawns motor credit and speaking with bedis as your car salesman.. bedis is friendly and knowledgeable and willing to give you a straight answer.
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