Used Buick Encore for sale near Ossining, NY

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I bought 2014 Premium AWD used w, 30k miles and odometer now reads 179k. The car has been very reliable , I have replaced the water pump, timing belt, and done brakes and oil changes, I also fixed the manifold/valve cover issue. These were all normal Repairs . I am pretty good with maintenance, so that is key w this car. If you just drive it, don’t change oil or fluids then like any car you will have problems . This one has been very good .

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

Thankyou Lima Auto Mall Service department I took my 2016 Chevrolet Corvette in for a oil change. I had wrong date wrote down for oil change Keith in service got me right in. These guys know there Corvettes and everyone is always so freindly. Thanks guys great job as always!

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

Daniel Rico is the man. Thank you very much Daniel for allowing us to drive couple cars made it easy for me and my family

Very good vehicle. Not that great on gas, but ok for all wheel drive. Lots of room up front, really like the the all wheel drive.

They provided stellar customer service to my daughter who was a first time car buyer. They worked with her in resolving an issue and went over and above to find a car that worked within her budget. I am very appreciative of how they treated her and highly recommend Dahl Ford.

I leased this 2017 Encore in 2017 after the lease was up I bought it. Now in 2024 I am just putting tires on it. I put a new battery in last year. That's it! I change the oil. I have read the bad reviews and am surprised. To be fair I drive in town and 6000 to 7000 miles a year.

This was the best buying experience we have had in a long time ! Anthony was very knowledgeable and professional as well as the rest of the team Was a great experience will be back !!!!

I love my car. Most reliable one I’ve ever had. Interior is beautiful for the price. Good on gas. It gives luxury for the middle class. 10/10 recommend. If you come across one and want to buy it, do not hesitate🩵

I was working with Neil Mackey on the purchase of a new 2024 Colorado. Neil was very helpful through the entire process and none of the staff was pushy at all. Overall a great experience.

We love this car. Drives well. interior has a luxury car feel. my husband and i are both tall and a little heavy and there is plenty of room in both front seats for us. you do need to have light weight, slightly shorter friends for the back seat. the only drawback i can even think of is there is not a ton of room for multiple suitcases if you are picking up another couple at the airport. other than that, this is a great auto. we have had it for 3 years and have not had one single problem with it!!!

Roxie is always friendly and the car is done right and ready when she says and she keeps you updated on your car.

The interior is spacious, Beautifully styled interior. The exterior is nicely styled. The middle console is small. The infotainment center is easy to use once you learn how.

Exceptional service and courteous staff. May I mention Alan Woodyard, Mario, Serhan, Pepper and RJ. I have been a customer since 2020 for servicing of my Kia Soul and recently I purchased a newer Kia Soul. The standards at this dealership are high and customer service exceptional. Thank you!!

Love this SUV just big enough for a grandma. Wanted different color but it's all good. I'll have to take a course on all features. I'm willing!

Greeted well and by name. Service department found my unused voucher for service and I payed zero to be treated very well. Happy and friendly and knowledgeable folks spent their time helping ME. Mechanic?s video extremely helpful.

I love my encore. Comfortable and stylish. Handles very nice and looks great. I’m so happy with my purchase. Lots of perks on car and buying a new one.

Great experience from beginning to end, I contacted them online and went in person to complete the deal and everything went smoothly. Our salesman Nero was great and so was their finance team. I buy cars often and we were very happy with our results, no last minute fees and their process was straightforward and easy. Won?t hesitate to use them again on my next purchase. They also had a great selection of cars, not just Mercedes.

Reviews low engine power. I took this car across 2 mountain ranges and it did great. On real step inclines it would drop 1 mph starting up but regain it before we hit the top. I had no problems passing other vehicles. Handled well in heavy rain and windy conditions. I'm not sure what the top end speed is, but it's over a 110.

Fabio was very helpful throughout the process. Great experience overall with the dealership and staff.

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

Steven Manley helped me. Everyone is always friendly, & knowledgeable. I love my Trailblazer! Great service! 75 hears old & this is my first new car! Thank you!

Bought new and now have 29k miles on it in two years. Zero problems so far. Get 36 mpg on highway. Luxury interior. With back seat folded I can get a bicycle inside. Regular maintenance is minimal; basically change oil and filter and rotate tires every 7500 miles. At 60 k replace the spark plugs. Only downside is acceleration. It could be better but it’s fine around town. If you drive with a lead foot and kick the turbo in every time you accelerate, I would suspect you could have turbo problems eventually. This is not a performance car but it does get you from point a to b efficiently, comfortably and with a slice of luxury for a very fair price. It is also very easy to maneuver in the city and very easy to park withe backup camera.

Family. That's the feeling you get at every step of the purchase process. From Victor, our salesman who kept us at least two steps ahead to Cesar in Finance who finished the deal, we were treated as family. I have not experienced such a smooth and painless purchase in a very long time. Trophy Nissan and it's staff deserve a standing ovation.

Great car for the money. Easy to park and has been very reliable. Would definitely recommend this suv. I love the hatchback and can fit a ton of stuff in the back. Much more useful than a sedan and the back seats fold down.

Service was fast. Service personal whose name was Kevin was great. Very helpful I have nothin to add. It was only an oil change. No additional words.

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

He is very friendly,knowledgeable and sincere.The dealership was very helpful. The facility was very nice and everyone was was so helpful. I would recommend them anytime. Just a great experience.Management was excellent as we're all of the people that we had contact with. Keep up the good work.

I was looking for a car that had great gas mileage and still had plenty of room with a hatchback and was fun to drive. I definitely found it with the Buick Encore. It has been great in the winter with the all wheel drive also. The back seats fold down which I really like so you can fit a ton of stuff in the back like camping gear or shopping treasures. It has excellent connectivity with the cell phone with bluetooth or a usb cable. It has been easy to maintain also and have just had to do oil changes and has been super reliable. I would recommend the Encore to anyone I know and think that what you are getting for the money is hard to find in any other car on the market today.

Tom Medina was my salesman. We purchased a 2023 Yukon and was told it would take a few months to get. We stuck with him and he always keep us informed so we knew at all times how much longer it would take. The day came and very pleased we waited, love the Yukon, Markley Motors and Tom Medina & Jean-Paul Griffith.

I have not had any problems with my Encore. I drove it to Nevada, California, Arizona, New Mexico, Texas, Kentucky and Arkansas and have not had any problems with it at all. I have had the standard maintenance on it, Radiator Flush, Oil changes and put a new battery on it in 2022. The battery it came with lasted 6 years, can't complain about that. And I just put a set of tires on it too. I am very happy with this model and would recomend it anyone looking for a GREAT SUV.

Our salesperson was professional, friendly, made sure he answered all our questions. He took his time to help us trough the new navigation systems, we are well into our senior years, he was so very helpful to us.

This is my first new car in 21 years. My bonneville after 275,000 miles finally decided it was tired. Mike at Ettleson made my experience painless. I had a tutorial on how to use some of the newer things in the car. Cars certainly have changed! Easy to get financing thru GM. I'm very happy with my purchase. Can't wait to use the heated seats!

My wife and I just bought a car from DCH Riverside and the customer experience was amazing. They made the whole process very easy and quick, thanks guys!

Love the size of the automobile, use regular gas, good gas mileage, the has a heavy feel to it; it is not lite weight and inexpensive, it feels like a luxury vehicle when you ride in it. I love the metallic black color; the brilliant color gives it a fantastic look.

Sales person was awsome , even offered his number and help after the purchase was done