New and used 2025 Buick Encore GX Preferred for sale near Carol Stream, IL

I was put in contact with a new technician and the service was just what I expected STELLAR!

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

Mark in service was a tremendous help. I popped into service when I unexpectedly had a tire issue and was not close to home. He squeezed me in and walked me through my options. Also worked to find me the best deal possible. Work was done in a timely manner and asked if I needed a ride somewhere.

Service is extremely good, always come here for service even though my vehicle is out of warranty.

It was the best experience I've had buying a car. They were very friendly and there was absolutely no pressure.

Went to North Riverside Castle for the 2nd time to purchase after leaving a different dealership about an hour to the west, the whole staff at Castle is great. They make it happen, I had no idea what they had on their lot. But after finding a beautiful used truck we closed the deal and I couldn't be happier. Great dealer to purchase from!!

Customer service one of the best AJ was very helpful I been a customer for years I will definitely recommend this place to anyone.

100% recommended, we had a pleasant experience with Daniel Rico, he was very friendly and provided very good service, solving any problem..and answering all your questions. We will recommend you to ask for him

Jim Sprandel sevice mgr. very nice man and also explains everything to you clearly.The rest of the staff was also very pleasant. I would give this dealership 10 stars if I could. My car was washed for me and I needed it considering it was a cold winter day.

My service was completed in an expeditious manner. The entire service staff was very professional, courteous, and kept us informed as to the status of our vehicle.

Sandra was our salesperson. She greeted us eager to help us find what we wanted. Her suggestions and alternative options were helpful in making our decision on which vehicle to purchase. Thank you Sandra! We enjoyed working with you and we will be back to see you when we purchase our next vehicle!

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

An unforgettable experience to say the least. This is my 3rd new vehicle and by far the easiest and most hassle free. My salesman Marcin and manager Kenny went above and beyond for me to locate the perfect vehicle to fit my wants and needs along with staying in my budget. Jimmy also got me in and out with paperwork. Would definitely recommend all family and friends! Thanks Rizza GMC!

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.