New and used 2025 Buick Encore GX Preferred for sale near Troy, MI

Pleasantly surprised purchasing a 2023 Terrain AT4 with the sales person's, (Matt Martin), product knowledge and the efficiency of the actual sale. Vehicle was exceptionally well prepped and no pressure with extend warranty, protection plans, etc.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Dominic & Bill are top-of-the-line salesman, truly going above and beyond to astonish their clients and make them feel well-taken care of. Dylan is extremely efficient and kind on the paperwork side of things, providing a great end to a great experience. Thank you all for the amazing vehicle at a truly great price!

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

What a great experience - everything explained to us from options/pricing/specials - so happy i went to Jim Causley for my vehicle

Had a great buying experience with Willard last summer. Both oil change Service visits were done without any issues and completed sooner than I expected.

The chairs in your waiting room are so low , as a senior citizen it?s very difficult to get up out of the chair. Could you have chairs that aren?t so loe

HAVE BEEN A CUSTOMER OF JIM CAUSLEY FOR OVER 30 YEARS. THEY ARE ALWAYS VERY PROFESSIONAL AND ALWAYS PUT THE CUSTOMER FIRST. RAY ROBINSON WAS ALWAYS HONEST AND CARING IN THE SALE OF MY NEW TRUCK. EVERY ONE THAT WORKS AT JIM CAUSLEY HAVE BEEN THERE A LONG TIME WHICH MEANS JIM CAUSLEY NOT ONLY TREATS IT'S CUSTOMERS WELL BUT THEIR EMPLOYEES TOO. PLEASURE DOING BUISNESS WITH.

The staff at Jim Causley in Clinton Township, MI were outstanding. Very thorough and extremely helpful. I went into the dealership to do my homework regarding purchasing a Buick and left with a beautiful Buick Envision. I had the opportunity to meet with Willard Shell. He was patient, highly knowledgeable and very helpful. I would completely recommend Causley and Willard Shell to everyone. Also Julie Krupa was amazing in completing all the paperwork.

Joe my service representative was honest and diligent. He assisted me with getting a part for the outside of my car and installed it while I waited.

I always receive great service at this dealership whether buying a car or servicing a car.

Professional responsive and very friendly staff who kept me informed and done an outstanding expeditious service.

In the early 2000’s “we” bought our first Kia’s and our experience with service at other dealerships was less than satisfying , Then for routine maintenance we went to Serra Kia And the contrast was striking ! We were treated respectfully EVERYTHING was explained clearly and all are questions were addressed promptly. Since then my wife and I have purchased 5 Kia’s and as of this writing, Serra has NOT disappointed us ONCE ! Notably the staff , Teresa , service coordinator, Tim in service, Tom sales , Nancy sales , have been outstanding over the years! Thank you all again.

Mr. Frame was very helpful and patient with me, He was clear and answered all questions. Others at the dealership were also helpful.

Overall, I could not be happier with my experience with the Service department at Bob Jeannotte Buick GMC. Justin and his team took excellent care of me, and my 2015 GMC Sierra 1500. With his help, my truck should run forever but when I am in the market for a new GMC pick-up, I'm coming to Bob Jeannotte. The Service Department has set the bar extremely high however, so the Sales Department has a high mark to aim for. I have every confidence that they'll hit a home run when the time comes, though.

I needed a new tire. The dealership quickly got me one ,mounted it and I was good to go.

I had scheduled appointment for an oil change and tire rotation. They took me a few minutes early I was done in under 30 minutes. My service provider was very nice and even told me my remote was getting weak and to replace my battery and if I didn?t know how to bring it in with the battery and he would replace it. Very helpful.

It was a good experience however my tires were rotated and they didn't have the full 35 lb per tire, car wash was okay. The back hatchback on my SUV wasn't cleaned very well other than that all was good

Good service prompt at servicing vehicle soon after check in. Also during inspection, making sure all maintenance goals being met.

Jared at Moran made the process of purchasing my new Terrain very smooth. This is the second car I have purchased from Jared and will definitely be back when it's time for another;)