New and used 2025 Buick Encore GX ST for sale near Long Grove, IL

Service is extremely good, always come here for service even though my vehicle is out of warranty.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Good service on my 9 year-old Lacrosse. Having always had the car serviced by Napelton, I am happy to report that it runs as beautifully as the day I bought it.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Kept me informed of status of repair so I could decide if I wanted to wait for the repair. Customer waiting area always clean and comfortable. If the repair extends longer than I can wait, will provide.a ride home which is a great service. Always explains what is needed and what can wait until next service date so I can be prepared for future maintenance. This helps me keep my car in great shape and prevents major issues.

Kim was incredible in helping me get my repairs covered by my extended warranty! Details of service were provided and car was ready when needed.

The entire team at this location far exceeded our expectations! Our sales consultant Sandi was extremely easy to work with, and he had our best interest in mind when working on a deal for a new truck. When it came time to financing, Alex ensured we got in and out with exactly what we needed. He provided us personal stories bridging to his recommendations that help guide my wife and I in a direction that surpassed what we originally had in mind. Finally, throughout the visit Edgar and Manny ensured we felt comfortable as we worked though a deal that would ultimately have us driving home without any doubts in a vehicle that can grow with my family. They were the cherry on top to an already excellent experience. Thank you from the bottom of our hearts for such a great team!

100% recommended, we had a pleasant experience with Daniel Rico, he was very friendly and provided very good service, solving any problem..and answering all your questions. We will recommend you to ask for him

Humberto was great! Good customer service, would definitely recommend the dealership for your next purchase!

Thank you very much Daniel Rico for the help of yours. Making our purchase easy and quick

Highly recommend. Greeted us with a big smile on his face. Thank you Daniel Rico for the Buick.

Daniel Rico is the man. Thank you very much Daniel for allowing us to drive couple cars made it easy for me and my family

The Team that my husband and I worked with Dillon, Tim & Dan, were all very helpful and courteous. We had a certain price point and they managed to get us very close to where we needed to be AND we got the car we really wanted. Buying process was seamless, communication was great, and customer service was wonderful. This was our second purchase with Haggerty and we highly recommend!! Thank you

I have bought high quality two used cars from this dealership and gotten service there as well. The care and time that the entire staff gives to their customers is beyond exceptional. They are always fair and always go above and beyond. (Insider tip: Ask for Mr. James!)

Team was Great James and Financing department went above and beyond for us

I was put in contact with a new technician and the service was just what I expected STELLAR!

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

It was the best experience I've had buying a car. They were very friendly and there was absolutely no pressure.

Went to North Riverside Castle for the 2nd time to purchase after leaving a different dealership about an hour to the west, the whole staff at Castle is great. They make it happen, I had no idea what they had on their lot. But after finding a beautiful used truck we closed the deal and I couldn't be happier. Great dealer to purchase from!!

Customer service one of the best AJ was very helpful I been a customer for years I will definitely recommend this place to anyone.

I had major work done on my car and I couldn?t be happier with the turnout. I had my transmission replaced along with a couple other issues on my 2017 vehicle. It took a while for the entire thing to get completed, but I was given status updates throughout the process. I picked up my vehicle late last night (5:45 pm). I was surprised the service manager was still there and he took the time to go over everything that had been done to my vehicle. The total price was slightly lower than what I was I was told it would be at the start. I was very happy and wasn?t expecting that. My car is driving great today and so far I?m extremely happy with the result from my service experience. I?m very appreciative of the help I was given and the customer service I received. Thank you Justin and everyone who worked on my car. ?