New and used 2025 Buick Encore GX for sale near East Hazel Crest, IL

I spent a couple of weeks searching online for just the right Cadillac at just the right price and my patients paid off when I found Arnie Bauer Cadillac, and Rowland Laird. Rowland made the entire process, smooth and simple. He had the car detailed and inspected and ready for me when I arrive for the test drive, and was very helpful and professional the entire time. The finance department was very helpful and made it simple to work with my credit union to complete the purchase. I will be going back to this dealership again when I’m ready for my next vehicle in the future.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

I am writting a review fir Services on my vehicle on 11/19/2024 and 11/14/2024.There was an error in the evaluation and I am giving them a 5 star for a job well done.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Did the whole deal from my office and then picked vehicle up the next Tuesday. Zero wait and everything was as it was promised. There were zero surprises and the typical xx when you go into a dealeship great people better than the guys up the road

Awesome Great people and great service. Dan in service is very professional and honest.

I initially bought my car in July 2022. Our old family car broke down and needed a car. I had been window shopping for cars and looked but I didn?t see a car that stuck out to me until I saw the Buick Envision and fell in love with it and the color. The staff was super helpful throughout the buying process and I?m super happy with my purchase, I haven?t had my first oil change yet but I will def get that done soon at my dealer.

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

It was the best experience I've had buying a car. They were very friendly and there was absolutely no pressure.

Went to North Riverside Castle for the 2nd time to purchase after leaving a different dealership about an hour to the west, the whole staff at Castle is great. They make it happen, I had no idea what they had on their lot. But after finding a beautiful used truck we closed the deal and I couldn't be happier. Great dealer to purchase from!!

Customer service one of the best AJ was very helpful I been a customer for years I will definitely recommend this place to anyone.

Ernie was a great salesman he walks you through eve step of the process

alex gave me a great deal on our new buick..... thank you so much alex.

My service was completed in an expeditious manner. The entire service staff was very professional, courteous, and kept us informed as to the status of our vehicle.

Sandra was our salesperson. She greeted us eager to help us find what we wanted. Her suggestions and alternative options were helpful in making our decision on which vehicle to purchase. Thank you Sandra! We enjoyed working with you and we will be back to see you when we purchase our next vehicle!

I was put in contact with a new technician and the service was just what I expected STELLAR!

We came in late in the day with an unexpected emergency car repair and were very happy with the service provided. Everything was great! Check in, our shuttle driver Vicky was so kind and even stayed late to take us home which we appreciated. The car was fixed in a short amount of time and shuttle driver back Ed also very nice. We've purchased and had our cars serviced from D'Arcy since 1990 and could not be more pleased! Thank you!

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

I had major work done on my car and I couldn?t be happier with the turnout. I had my transmission replaced along with a couple other issues on my 2017 vehicle. It took a while for the entire thing to get completed, but I was given status updates throughout the process. I picked up my vehicle late last night (5:45 pm). I was surprised the service manager was still there and he took the time to go over everything that had been done to my vehicle. The total price was slightly lower than what I was I was told it would be at the start. I was very happy and wasn?t expecting that. My car is driving great today and so far I?m extremely happy with the result from my service experience. I?m very appreciative of the help I was given and the customer service I received. Thank you Justin and everyone who worked on my car. ?

Service rep was ?on the ball? Understood my request and my lack of correct nomenclature

When looking for a new vehicle contact Rocky! He is the man for all your car needs. He’s very good at his job and he makes sure you leave the dealership satisfied with your purchase and with a great deal. Wether you’re in the market for a new or used vehicle he will help find exactly what you’re shopping for. Recommend 10/10