New and used 2025 Buick Encore GX for sale near Franklin, TN

If you go here, ask for Madison! She made us feel like we were the most important customers and was quick to give suggestions and answers. I went in with a lot of knowledge on what I was looking for, but she knew enough about the truck I mentioned to suggest other models that would fit my needs as well. She is very compassionate, knowledgable and professional. Sam also assisted in our sales process and was very knowledgeable and friendly. When it came time to discuss finances with the floor manager who spends 30 seconds giving a price on used cars, I almost walked away. I was lied to and insulted significantly, regarding our trade-ins and knowledge on pricing. We felt we were given the run-around and, had my fiancé not stepped in to mediate the conversation, I would have walked away and withdrawn the idea of ever purchasing a truck from this Murfreesboro GMC dealer. We also got home and found that our loan had been written for $2,000 higher than we agreed to - luckily they fixed it, but what if I hadn't caught that? Overall I am glad I purchased from this dealer, but I think my positive outlook on it would have been much different if we hadn't started off on the right foot with Madison.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Amber was amazing!!! She was honest and it felt like I?ve known her for years. Lawrence was also amazing! These two couldn?t have been better and figured out a way to get us in the car of our dreams. We will be buying cars from here for years to come!

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

The staff was friendly and knowledgeable, and they took time to listen to my concerns. The team was honest and transparent explaining the repairs in detail. The service was exceptional, and I highly recommend Waltrip Buick GMC Repairs Service, Franklin, TN to anyone in need of reliable and trustworthy automotive services.

Since 2018 I have traded in 2 cars and bought 2 cars. Service is un-surpassed. My service agent, Amanda Nault is so personable and caring that I will not see anyone but her when I need service. In fact, the entire Waltrip family treats me like family wh e never I visit. The sales manager, Mr. Martin always treats me like and old friend, as well as my salesman, Mark, who is a native of my home town of Detroit. I am alway confident that my experience whike visiting is going to be met with the utmost concern, care, and respect that everyone should enjoy. Thank you my friends for the wonderful service that you always provide. Leslie Martin Powell Satisfied Customer

Great experience from start to finish. Preston was helpful, knowledgeable and personable. The entire staff was very kind. Selection of vehicles was awesome. Would definitely purchase another vehicle from Waltrip GMC when then time comes.

Once again it was a very pleasant experience working with Anna Williams. She kept me updated on the progress of my oil change. Anna also reminded me of upcoming maintenance for my car. 10 Stars ✨

About 2 months ago I went to the dealership for an oil change. Have an appointment at 11 o'clock in the morning. around 12 want to go see the service adviser asking where my car was at, he went to go To find out where my vehicle was at. It was still in the parking lot. All they had to say was they were sorry. I waited an hour and I had an appointment and nobody did nothing about it They haven't even started the oil change at 12 o'clock.