New and used 2025 Buick Encore GX for sale near Gilberts, IL

Jim Sprandel sevice mgr. very nice man and also explains everything to you clearly.The rest of the staff was also very pleasant. I would give this dealership 10 stars if I could. My car was washed for me and I needed it considering it was a cold winter day.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

I have to say that Ryan and the staff at Napleton sure know what they are doing. They were quick to answer any questions I had and took away the fear of buying a car! They were friendly and knowledgeable and NOT pushy like most car salesmen. I walked away with a vehicle that I love and a great experience!! Thank you Ryan for all your help!!

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Super honest deal. Used car as advertised, no surprises, no pressure. They detailed it for us while we did the paperwork.

Jorge went above and beyond to make sure my car was taken care of, kept me informed during the whole process and even dropped my car off to me after hours.

Good service on my 9 year-old Lacrosse. Having always had the car serviced by Napelton, I am happy to report that it runs as beautifully as the day I bought it.

Kept me informed of status of repair so I could decide if I wanted to wait for the repair. Customer waiting area always clean and comfortable. If the repair extends longer than I can wait, will provide.a ride home which is a great service. Always explains what is needed and what can wait until next service date so I can be prepared for future maintenance. This helps me keep my car in great shape and prevents major issues.

Mark in service was a tremendous help. I popped into service when I unexpectedly had a tire issue and was not close to home. He squeezed me in and walked me through my options. Also worked to find me the best deal possible. Work was done in a timely manner and asked if I needed a ride somewhere.

I had the best experience with Daniel Vinhal. My 3th vehicle from Woody Buick GMC

Very good customer service this is my third car from Audi of Naperville. I recommended this dealer. They are helping you with everything every question.

I was put in contact with a new technician and the service was just what I expected STELLAR!

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

I had major work done on my car and I couldn?t be happier with the turnout. I had my transmission replaced along with a couple other issues on my 2017 vehicle. It took a while for the entire thing to get completed, but I was given status updates throughout the process. I picked up my vehicle late last night (5:45 pm). I was surprised the service manager was still there and he took the time to go over everything that had been done to my vehicle. The total price was slightly lower than what I was I was told it would be at the start. I was very happy and wasn?t expecting that. My car is driving great today and so far I?m extremely happy with the result from my service experience. I?m very appreciative of the help I was given and the customer service I received. Thank you Justin and everyone who worked on my car. ?

Anthony greeted me in the parking lot and was friendly and professional. He quickly brought the car out that I wanted to see. Negotiations were very fair and the paperwork was done in a timely maner. I love my new/pre-owned HyundaiTucson. Thank you Anthony and the team! I'll see you again when I need my next vehicle.

Great people to work with. Very professional, courteous, helpful and thorough. They follow through with all of their commitments. The trade process was straight forward and was just as agreed.

The Team that my husband and I worked with Dillon, Tim & Dan, were all very helpful and courteous. We had a certain price point and they managed to get us very close to where we needed to be AND we got the car we really wanted. Buying process was seamless, communication was great, and customer service was wonderful. This was our second purchase with Haggerty and we highly recommend!! Thank you

Best experience i’ve enter had buying a car. Mike was my sales guy, just a great dude, not pushy, super informative and he was honest with me from start to finish, thats no the norm at many sales people. Jeremy the sales manager was also just all around great to work with. We came across an issue with the car I was purchasing and he immediately resolved the situation (to my advantage) and I just really appreciated how they handled every situation, because it could have easily gone sideways. Highky recomend Woody of Gurnee.