New and used 2025 Buick Encore GX for sale near Norridge, IL

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Highly recommend. Greeted us with a big smile on his face. Thank you Daniel Rico for the Buick.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

Daniel Rico is the man. Thank you very much Daniel for allowing us to drive couple cars made it easy for me and my family

Ernie was a great salesman he walks you through eve step of the process

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

alex gave me a great deal on our new buick..... thank you so much alex.

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

I initially bought my car in July 2022. Our old family car broke down and needed a car. I had been window shopping for cars and looked but I didn?t see a car that stuck out to me until I saw the Buick Envision and fell in love with it and the color. The staff was super helpful throughout the buying process and I?m super happy with my purchase, I haven?t had my first oil change yet but I will def get that done soon at my dealer.

Juan was excellent to work with, we quickly agreed on a price, the vehicle was cleaned and ready to go by the time the paperwork was complete. Highly recommend.

Nathan and Kevin was great. They made the car buying experience very simple and made sure that all of my questions were answered. Im very happy with my new Envista.

Alex is the man to see he knows his vehicles. Easy to talk to great customer service, he finds the vehicle you need. Alex help us in every aspect. Would highly recommend this dealership and recommend you all to see Alex.

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!

Somehow the rear window wiper blade cover on my 2019 Buick Encore went missing.... Being a long-time friend and customer of Mike's, I went to his GMC service center for replacement, and was grateful that Bill Haggerty replaced the missing cover without charge! As always been my experience, GREAT service and GREAT dealership! ...Tom Noble

The Advisor Tony and mechanic Technician Klaus are the best. I give both of them 10 Stars for such great service. These two both strive to achieve the performance level of Excellence in their jobs everyday. Thank you for such great work