New and used 2025 Buick Encore GX SUVs for sale near Kettering, OH

Totally satisfied. Very friendly. Give information about the car. Very impressed with all that that Tom did

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Great service, Nate does a good job of explaining what the car needs to be repaired!

Awesome. The staff was wonderful. There wasn't a long wait. I pulled in to make appointment and was asked if I could do the service now and I agreed. Excellent job.

Cory was awesome to work with! Purchased a car and I live out of town. Steve got financing done quote quick and paperwork to me overnight! Fantastic team with great communication

Case is very helpful and addresses my questions & needs

Overall, excellent although with a false start caused by an under motivated employee. Others jumped in and made sure I got the help and support I needed. I would recommend this dealer to anyone.

I got to work with 3 different salesmen. Josh and I talked more on the phone in the beginning of the process to get things rolling with my trade in (he was great). Then when I got there Josh was busy so I had a different salesman (Chase) help me look around for what I wanted. Chase was the NICEST person I’ve ever had help me made a big decision. Jorge jumped in when I started talking about payments and he was funny and nice as well! All of the staff there is overall amazing. They didn’t push me to buy anything. I came back 5 days in a row because each day I wasn’t sure and they were okay with that! They didn’t push me to buy the more expensive car , they actually cared about what would be best fit for me and my situation. I ended up leaving with a nice truck ! Chase and Jorge deserve so much for dealing with me and my family 😂

I worked with Stephanie the internet sales manager via there website chat on Friday 4/21/2023. I was helping my sister Carol find a 2023 Buick Encore GX and Stephanie confirmed they had the one I inquired about and let Tom Spears know my sister and I would be coming in to look at the car from Cincinnati on Saturday morning. We met Tom and he had the car ready for a test drive. My sister loved the car and it had all the options she was looking for and the color. Tom worked to get my sister the best deal possible on the car and had it prepped and ready to go in a short time for a Saturday. The whole experience in buying a car is usually stressful one but I would have to say that can be totally avoided with purchasing a car at Tom Ross Buick . Tom Spears and everyone at Tom Ross Buick who helped make this purchase happen go above and beyond. Thanks again for the way you all conduct business.

The service department was quick and friendly. The waiting area was clean. Everyone made me comfortable

Ricardo gave me excellent service and worked so FAST! I will always buy and sell my vehicles here.

Thanks to Ricardo Rutledge @ Bob Ross Buick GMC. Go see him if you are looking for a car.

Ricardo Rutledge was a great sales consultant! He cared about my daughter’s safety with her becoming a new mom and selected the best vehicle with the options that fit her! He answered all of our questions and went above and beyond. Highly recommend this company. We currently have 2 loans through GMC. Never had any issues. They replace the FOB batteries for free anytime they get low on battery.

Although I did not purchase a vehicle I found the customer service exceptional and was very appreciative of the customer focus.

Wade was very helpful, & super sweet, & personable!! He got me the info that I needed to make an informed decision, & even though I didn’t choose to purchase that particular car at that time, I absolutely would in the future, if he found the right one for me!! Great job Wade!!

We had a great experience with Borcherding Buick GMC. We started with an internet search and found what we thought was a match for our needs. Scheduling an appointment was easy: although I contacted the dealership after hours, we received a quick response with a promise that we would be contacted when the dealership opened the next day. Josh Waddell was our excellent sales rep, and we are thrilled with our vehicle. Thank you everyone!

Mason Constable went above and beyond to quickly close our deal and get us on our way. He was responsive to my messages and texts and went out of his way to answer our questions. It was worth the two hour drive to get to the dealership!