New and used 2025 Buick Encore GX SUVs for sale near Ladue, MO

Service Advisor, Kevin Gromer, was very helpful and professional. The tech, Ryan Hellrung, worked through lunch to complete the repair that day. Hats off to both of these Lou Fusz employees.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Always a pleasant experience. I never have any complaints about service or customer service.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Gus and his crew were amazing. I bought this pickup off the internet, and they picked me up at the airport and 1 hour and 20 minutes I was headed home.

I bought my car in for service, my advisor Adam was nice friendly and I had worked with him before.

Scheduled Maintenance, arrived on time, service was completed in the time frame given and on the road again.

As usual, very good service. Chad Boxdorfer was there as soon as I got out of the car. He was very polite and courteous. Got the car serviced and ready to go in the time he told me. Dave H.

We did a long distance deal. Jeremy was incredible! He facilitated the whole thing thru text and phone calls. We drove 805 miles to get our new truck and I'd do it again!

It was a great experience. They were very attentive to what I wanted and what I wanted to pay. Overall it was excellent service. I would recommend them to anyone.

Christy Thorton was great Clean showroom It was quick and easy Thank you looking forward to coming back

Bo is a asset for your dealership with his professional manners of taking care of customer needs when they are purchasing a car to fit their budget of completing a deal of customer satisfaction of driving it off the lot.

Bill Erwin was so helpful in our purchasing our new SUV. He had all the answers and helpful attitude to help us make our decision. We have used this dealership for years and have purchased several vehicles from them. The service dept has always been great. Thank you Bill for calling and even following up with us that we were all set up etc. This purchase was handled with ease, no stress. We appreciate Bill and this dealership!

was looking for a new car this person ask us if they could help us , there service was outstanding and the time to get the new car was out of this world. We have called here for help and they are right there

I spoke with Tra Farrow recently at the Alton IL. Location. I was completely honest with him. He ask where I was thinking I wanted my payment to be monthly. I give him my response. I was buying a pre owned vehicle. I bought a Dodge Ram regular cab. He also was completely honest, respectful, of my request. He said he would see what he could do. After talking it was clear that we could complete the sale. I have always purchased my vehicles from private owners. This is the first time I used a dealership. I have this dealership and Tray a five star rating. While I realize it is difficult to get it give a business a five star rating. It was easy to give them the best possible rating. Everyone whom I came into contact with during my visit was outstanding. I was overwhelmed at how easy it was. This business could not have done anymore to change my opinion of dealerships. I know all things do not end this way. If you are in the area of Alton IL. Please give Tra and the staff an opportunity to serve you.

I highly recommend this business. I was completely impressed with Angelo, and the service department. Very knowledgable, reliable and honest. Angelo took the time to answer all of my questions, and provided me with available options from repair to replacement.

Taking a 12-year-old CTS Sport Wagon to a Cadilllac dealership for service tends to make one brace oneself for the onslaught of potential sales pitch that naturally occurs when an older model comes in for service and the dealership is in the business of selling brand new ones. To my pleasant surprise the approach was quite the opposite and Terry, along with members of the sales staff, all seemed genuinely happy to provide service work without the sales pitch. The work was completed quickly and the car remains the reliable and fun-to-drive car that has been a testament to the make's time-honored claim as "Standard of the World". Even when I mentioned that a new Cadillac might be in the cards someday, the staff was happy to know they were helping keep one of the most iconic models that Cadillac has produced in recent years on the road. Thank you, Terry and the staff who worked diligently to get my car repaired and back to me well within the time frame that had been promised.

Ken went above and beyond to work with me on getting exactly what I wanted while staying within my budget. I never felt pressured or rushed to make a decision.