New and used 2025 Buick Encore GX for sale near Washington Park, IL

Service Advisor, Kevin Gromer, was very helpful and professional. The tech, Ryan Hellrung, worked through lunch to complete the repair that day. Hats off to both of these Lou Fusz employees.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Jeremy and Dan made the experience of buying our terrain easy and painless. They were so helpful and knowledgeable. The place was great and everyone was super friendly.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Bill Erwin was so helpful in our purchasing our new SUV. He had all the answers and helpful attitude to help us make our decision. We have used this dealership for years and have purchased several vehicles from them. The service dept has always been great. Thank you Bill for calling and even following up with us that we were all set up etc. This purchase was handled with ease, no stress. We appreciate Bill and this dealership!

was looking for a new car this person ask us if they could help us , there service was outstanding and the time to get the new car was out of this world. We have called here for help and they are right there

I spoke with Tra Farrow recently at the Alton IL. Location. I was completely honest with him. He ask where I was thinking I wanted my payment to be monthly. I give him my response. I was buying a pre owned vehicle. I bought a Dodge Ram regular cab. He also was completely honest, respectful, of my request. He said he would see what he could do. After talking it was clear that we could complete the sale. I have always purchased my vehicles from private owners. This is the first time I used a dealership. I have this dealership and Tray a five star rating. While I realize it is difficult to get it give a business a five star rating. It was easy to give them the best possible rating. Everyone whom I came into contact with during my visit was outstanding. I was overwhelmed at how easy it was. This business could not have done anymore to change my opinion of dealerships. I know all things do not end this way. If you are in the area of Alton IL. Please give Tra and the staff an opportunity to serve you.

I bought my car in for service, my advisor Adam was nice friendly and I had worked with him before.

I highly recommend this business. I was completely impressed with Angelo, and the service department. Very knowledgable, reliable and honest. Angelo took the time to answer all of my questions, and provided me with available options from repair to replacement.

Scheduled Maintenance, arrived on time, service was completed in the time frame given and on the road again.

Taking a 12-year-old CTS Sport Wagon to a Cadilllac dealership for service tends to make one brace oneself for the onslaught of potential sales pitch that naturally occurs when an older model comes in for service and the dealership is in the business of selling brand new ones. To my pleasant surprise the approach was quite the opposite and Terry, along with members of the sales staff, all seemed genuinely happy to provide service work without the sales pitch. The work was completed quickly and the car remains the reliable and fun-to-drive car that has been a testament to the make's time-honored claim as "Standard of the World". Even when I mentioned that a new Cadillac might be in the cards someday, the staff was happy to know they were helping keep one of the most iconic models that Cadillac has produced in recent years on the road. Thank you, Terry and the staff who worked diligently to get my car repaired and back to me well within the time frame that had been promised.

Very good will be back in the future. Service was done same day and good communication

Always an excellent experience. Everyone goes out of their way to get the service correct the first time.

The customer service was great and very polite and easy to work with and talk to about buying my new vehicle . I would definitely recommend them to anyone and everyone

Friendly atmosphere, great service. I would 100% come back for all work I need done.

Bruno was amazing to work with. He was attentive and explained the process in detail. He went over and beyond to ensure all questions were answered and that we were satisfied with the purchase. Even after the purchase he checked in and offered assistance. I would recommend Bruno for your next car purchase. Overall an honest professional.

Bruno was awesome and determined to get me the vehicle that I wanted. Which he did. he was selfless and made sure that everything was convenient for me. I highly recommend anyone seeking a new car to go to Bruno.

Our salesman Bruno was the best by far! We didn’t feel pressured to buy a vehicle, but at the same time we felt safe buying a car from him. He was very informative and made sure all our questions were answered. He called a week later to check on the car and let us know if we need any further assistance to reach out. I have recommended my family to go see Bruno at Cardinal Buick!

Total definition of teamwork love it very understanding and will work with you!!!!!! Love my car family