New and used 2026 Buick Encore GX for sale near Swansea, IL

Service Advisor, Kevin Gromer, was very helpful and professional. The tech, Ryan Hellrung, worked through lunch to complete the repair that day. Hats off to both of these Lou Fusz employees.

Always a pleasant experience. I never have any complaints about service or customer service.

As usual, very good service. Chad Boxdorfer was there as soon as I got out of the car. He was very polite and courteous. Got the car serviced and ready to go in the time he told me. Dave H.

Gus and his crew were amazing. I bought this pickup off the internet, and they picked me up at the airport and 1 hour and 20 minutes I was headed home.

Everything was great from a service prospective. Took off a star for the 3% credit card fee. Service is not cheap at the dealer and to tack on an extra 3% is unnecessary. In addition I have a GM credit card and to charge an extra 3% at the dealer pretty much makes the card useless. I?ll probably just cancel it

From purchase to first service, no complaints. My purchase was smooth and easy with Nicki, and my service was fast and efficient with Heather! Thank You!

The salesman I dealt with, Rob Fulmer is one of the best. Strait forward, tells you how it is without any hidden surprises. He was honest, patient and very professional. He easily addressed all my concerns and questions and I would highly recommend asking for him to be your salesman. He was very quick in responding as I was inquiring about a car out of state and he made everything very easy and simple to understand. Out of the other dealerships I inquired about, it was like night and day. I ended up replacing my engine in my old vehicle, so I didn’t actually buy from here but everything was set up to go I just had to sign. He was honest about out the door pricing and the dealership he works for doesn’t try sneaking ridiculous hidden fees like some of these other places. This review is the least I could do since I pretty much wasted his time. Thanks Rob and sorry again!

Got transportation to home while repairs were being made with a nice guy. The repair was not as scary as I thought it would be.

The customer service at Dave Sinclair Buick was fantastic! They had a lot of work to do on my vehicle. The work was flawless. The level of communication during the whole process was superb. Eric in the auto body shop showed what excellent customer service should look like. I cannot thank them enough for the level of service the team provided.

My daughter purchased a new car from Sapaugh last night and the experience was the best I have had buying a new car. Logan Cash and Rick Murray were great to work with and took the time to explain everything to my daughter. If anyone is looking for a new car, I highly recommend contacting Logan Cash at Sapaugh.

Easy process. Dmytro was very helpful and accommodating. Follow up was timely. Found the car I wanted online, submitted a request for information, received a call back immediately.

COULDNT ASK FOR BETTER SERVICE, GO SEE JOHN IN SERVICE TO GO ABOVE AND BEYOND YOUR NEEDS

As a woman who honestly knows nothing about cars, I was nervous that I was going to be conned into things I didn’t need. I was lucky enough to have Mike help me who was extremely professional, friendly, and explained in detail what I needed now and suggestions for services repairs that were not needed immediately. I never felt pressured but ended up doing everything. There is no other dealership I will use in the future!

Conan Thomas was my service advisor and the service was excellent. Took care of everything and made this service call as easy for me as possible. I will always go back to Sapaugh.