New and used 2025 Buick Envision for sale near Five Points, OH

Although I did not purchase a vehicle I found the customer service exceptional and was very appreciative of the customer focus.

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

We purchased a new Buick Envision from Brian and had to wait several months for it to arrive. I was going to wait for the 2023 model but couldn't wait any longer. Brian was understanding and patient with me changing my mind on this car before finally deciding not to wait any longer and buying it.

Wade was very helpful, & super sweet, & personable!! He got me the info that I needed to make an informed decision, & even though I didn’t choose to purchase that particular car at that time, I absolutely would in the future, if he found the right one for me!! Great job Wade!!

I worked with Stephanie the internet sales manager via there website chat on Friday 4/21/2023. I was helping my sister Carol find a 2023 Buick Encore GX and Stephanie confirmed they had the one I inquired about and let Tom Spears know my sister and I would be coming in to look at the car from Cincinnati on Saturday morning. We met Tom and he had the car ready for a test drive. My sister loved the car and it had all the options she was looking for and the color. Tom worked to get my sister the best deal possible on the car and had it prepped and ready to go in a short time for a Saturday. The whole experience in buying a car is usually stressful one but I would have to say that can be totally avoided with purchasing a car at Tom Ross Buick . Tom Spears and everyone at Tom Ross Buick who helped make this purchase happen go above and beyond. Thanks again for the way you all conduct business.

Ricardo gave me excellent service and worked so FAST! I will always buy and sell my vehicles here.

Thanks to Ricardo Rutledge @ Bob Ross Buick GMC. Go see him if you are looking for a car.

Totally satisfied. Very friendly. Give information about the car. Very impressed with all that that Tom did

petting the dog makes the experience beyond wonderful.

Case is very helpful and addresses my questions & needs

Great service with good pricing and overall customer satisfaction ??.

I really went through my due diligence when searching for a new car as well as researching various dealerships within 150 mile range from my home. Kerry Buick GMC was where I landed and I’m ever so grateful. Josh Fisher treated me with complete respect and kindness. I left their feeling like I absolutely got the best deal on my new Buick Envista. I will definitely recommend this dealership to all my friends and family. Thank you, Josh, for taking such good care of me.

Great service, Nate does a good job of explaining what the car needs to be repaired!

Awesome. The staff was wonderful. There wasn't a long wait. I pulled in to make appointment and was asked if I could do the service now and I agreed. Excellent job.

Josh Fisher was excellent! Kind, considerate, respectful but so very knowledgeable. Made the whole process so easy. I highly respect him.

Overall, excellent although with a false start caused by an under motivated employee. Others jumped in and made sure I got the help and support I needed. I would recommend this dealer to anyone.