New and used 2025 Buick Envision for sale near Gratis, OH

Although I did not purchase a vehicle I found the customer service exceptional and was very appreciative of the customer focus.

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

Dan Meyer was a pleasure to work with. Fair pricing. Even Jeff the lot tech who prepped our new used car did a nice job taking care of us and was friendly.

Happy with Crown Buick and Tammy Wagner leased 5 vehicles over 13 years highly recommend sales and service also service ask for John and pit stop ask for greg

I worked with Stephanie the internet sales manager via there website chat on Friday 4/21/2023. I was helping my sister Carol find a 2023 Buick Encore GX and Stephanie confirmed they had the one I inquired about and let Tom Spears know my sister and I would be coming in to look at the car from Cincinnati on Saturday morning. We met Tom and he had the car ready for a test drive. My sister loved the car and it had all the options she was looking for and the color. Tom worked to get my sister the best deal possible on the car and had it prepped and ready to go in a short time for a Saturday. The whole experience in buying a car is usually stressful one but I would have to say that can be totally avoided with purchasing a car at Tom Ross Buick . Tom Spears and everyone at Tom Ross Buick who helped make this purchase happen go above and beyond. Thanks again for the way you all conduct business.

Wade was very helpful, & super sweet, & personable!! He got me the info that I needed to make an informed decision, & even though I didn’t choose to purchase that particular car at that time, I absolutely would in the future, if he found the right one for me!! Great job Wade!!

Ricardo gave me excellent service and worked so FAST! I will always buy and sell my vehicles here.

Thanks to Ricardo Rutledge @ Bob Ross Buick GMC. Go see him if you are looking for a car.

Ricardo Rutledge was a great sales consultant! He cared about my daughter’s safety with her becoming a new mom and selected the best vehicle with the options that fit her! He answered all of our questions and went above and beyond. Highly recommend this company. We currently have 2 loans through GMC. Never had any issues. They replace the FOB batteries for free anytime they get low on battery.

Overall, excellent although with a false start caused by an under motivated employee. Others jumped in and made sure I got the help and support I needed. I would recommend this dealer to anyone.

I got to work with 3 different salesmen. Josh and I talked more on the phone in the beginning of the process to get things rolling with my trade in (he was great). Then when I got there Josh was busy so I had a different salesman (Chase) help me look around for what I wanted. Chase was the NICEST person I’ve ever had help me made a big decision. Jorge jumped in when I started talking about payments and he was funny and nice as well! All of the staff there is overall amazing. They didn’t push me to buy anything. I came back 5 days in a row because each day I wasn’t sure and they were okay with that! They didn’t push me to buy the more expensive car , they actually cared about what would be best fit for me and my situation. I ended up leaving with a nice truck ! Chase and Jorge deserve so much for dealing with me and my family 😂

Best car buying experience that I have ever had. Everyone was professional, courteous and treated me like family, even after the sale! Had a small issue after i bought my truck and they told me to bring it back immediately to be fixed. Next day i stopped by and they got me right in for service. Found my new dealership and glad to be part of the Joseph family!

We had a great experience with Borcherding Buick GMC. We started with an internet search and found what we thought was a match for our needs. Scheduling an appointment was easy: although I contacted the dealership after hours, we received a quick response with a promise that we would be contacted when the dealership opened the next day. Josh Waddell was our excellent sales rep, and we are thrilled with our vehicle. Thank you everyone!

Service Department efficient & courteous - easy for a senior citizen like me to deal with. Jake Sweeney GMC & Cadillac has been our dealer for two autos now & we are very satisfied with Sales and Service areas.

Incredible service. Efficient process. Highly recommend. Tons of inventory and options. Was able to provide answers to any questions I had rather it be warranty, financing, or specifics of the car.

It was a pleasure doing business at the Lebanon location of Jake Sweeney. Ron Morris and and all others were professional, easy to work with and made everything easy.

Logan worked hard to sell us the truck of my dreams. Being out of state you have a lot of confidence in your sales rep and Logan was it! He was persistent even when I said "no deal". Well we are so happy with this truck. It will serve me well in retirement.

Mason Constable went above and beyond to quickly close our deal and get us on our way. He was responsive to my messages and texts and went out of his way to answer our questions. It was worth the two hour drive to get to the dealership!