New and used 2025 Buick Envision SUVs for sale near Park Layne, OH

Great service department. Always greeted when I take my car for service. Provides complimentary donuts and coffee newspaper and TV while waiting. Price for service is a little excessive.

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

I worked with Stephanie the internet sales manager via there website chat on Friday 4/21/2023. I was helping my sister Carol find a 2023 Buick Encore GX and Stephanie confirmed they had the one I inquired about and let Tom Spears know my sister and I would be coming in to look at the car from Cincinnati on Saturday morning. We met Tom and he had the car ready for a test drive. My sister loved the car and it had all the options she was looking for and the color. Tom worked to get my sister the best deal possible on the car and had it prepped and ready to go in a short time for a Saturday. The whole experience in buying a car is usually stressful one but I would have to say that can be totally avoided with purchasing a car at Tom Ross Buick . Tom Spears and everyone at Tom Ross Buick who helped make this purchase happen go above and beyond. Thanks again for the way you all conduct business.

Although I did not purchase a vehicle I found the customer service exceptional and was very appreciative of the customer focus.

Had a complete engine replacement that was overseen by Joey Lucas at Arborgast. Joey worked with Chevrolet on obtaining a new engine and had it installed. However, it did not meet his standards and requested a 2nd engine. The car is running fine now. Throughout the 2.5 month process, Joey kept us informed as to what was happening. I will call Joey with any future repairs and highly recommend him to everyone in need of car repairs.

Ricardo gave me excellent service and worked so FAST! I will always buy and sell my vehicles here.

Wade was very helpful, & super sweet, & personable!! He got me the info that I needed to make an informed decision, & even though I didn’t choose to purchase that particular car at that time, I absolutely would in the future, if he found the right one for me!! Great job Wade!!