New and used 2025 Buick Envision for sale near West Laurel, MD

I posted a few weeks ago about our purchase experience being very good. Two days later, we had a strut come loose from our rear hatch, which was likely just incidental to some factory line production issue. It dented the rear roof pretty badly and messed up the sheet metal on the hatch. I emailed the dealer immediately to tell them it had happened and I would need help Monday morning first thing. The dealer President himself replied to the email over the weekend, reassured me it would be fixed, they called me right a 9 AM Monday, got me a loaner with no hassle, I swapped out cars in 5 minutes, and they fixed my Acadia so I couldn't even tell where it had happened within a week. No questions, no issues, no hassles. They were all very professional and wonderful to deal with. They went above and beyond my expectations.

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

Purchased a 2017 Acadia Denali, Everyone I worked with did everything they could to accommodate my request. There was absolutely no pressure to by the automobile. Great place to do business.

Happy with Crown Buick and Tammy Wagner leased 5 vehicles over 13 years highly recommend sales and service also service ask for John and pit stop ask for greg

Kevin Bacon is reliable and trustworthy. I depend on his expertise for my 2006 Buick Lucerne to operate safely, reliably and efficiently.

Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,

Recently I took my 2011 terrain back for repairs for the 2nd time. After facing a bill of $492.00 Mr. Bacon understood my problem and told me "don't worry , the parts are on the way and your window will be fixed. He later told me that they want me to pay $100.00. I told him my 1st visit was within my warranty and I shouldn't even have a bill. Later he came back and told me "you're good". I thanked him for his services. I will call Mr. Bacon for future services.

I had a fantastic experience working with Trumane. He was professional, knowledgeable, and made the entire process smooth and stress-free. He listened to what I was looking for, answered all my questions, and never made me feel pressured. I’m very happy with my new car and would highly recommend him to anyone in the market for a car!

Caridson was amazing, he helped me understand the cars I was looking at while also being patient and kind. Overall great experience !

Caridson was very warm and welcoming. Caridson was extremely knowledgeable of the cars that he presented to me. I was able ask all the questions I desired ,and he answered them with a smile. I would definitely recommend Caridson to my family and friends.

Cardison was amazing beginning to end! Great dealership to work with! I have bought 9 cars from them over the years and there is no other dealership that I would go to for my vehicle needs.