New and used 2025 Buick Envision for sale near Wilmette, IL

Kept me informed of status of repair so I could decide if I wanted to wait for the repair. Customer waiting area always clean and comfortable. If the repair extends longer than I can wait, will provide.a ride home which is a great service. Always explains what is needed and what can wait until next service date so I can be prepared for future maintenance. This helps me keep my car in great shape and prevents major issues.

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

Happy with Crown Buick and Tammy Wagner leased 5 vehicles over 13 years highly recommend sales and service also service ask for John and pit stop ask for greg

Alex is the man to see he knows his vehicles. Easy to talk to great customer service, he finds the vehicle you need. Alex help us in every aspect. Would highly recommend this dealership and recommend you all to see Alex.

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

Jamie was great to work with. He made out our purchase seamless. Jamie also got to know us instead of just an everyday customer. Thank you for your help Jamie!

Made a online appointment came in and they did a oil change and tire rotation. Happy with the service.

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!

Love this dealership. Robert Baturin made it so easy and stress free. I’m a fan

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

Great atmosphere, as soon as we got out of our car Shelley approached us right away and offered to help.

Went to North Riverside Castle for the 2nd time to purchase after leaving a different dealership about an hour to the west, the whole staff at Castle is great. They make it happen, I had no idea what they had on their lot. But after finding a beautiful used truck we closed the deal and I couldn't be happier. Great dealer to purchase from!!

Kim was incredible in helping me get my repairs covered by my extended warranty! Details of service were provided and car was ready when needed.

Thank you very much Daniel Rico for the help of yours. Making our purchase easy and quick

Customer service one of the best AJ was very helpful I been a customer for years I will definitely recommend this place to anyone.

Todd was very helpful and made sure my car was pulled inside when leaving as it was very slippery outside

From originally purchasing my car at Haggerty to having my car serviced at Haggerty, my experiences have all been positive. Everyone is friendly and answers all of my questions. Work is done well and on time.

We've worked with Tony before & he is very knowledgeable & knows just what we like.

Very professional, excellent communication Friendly staff, and had the vehicle we wanted, would deal with them again

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

Amazing as always! Paul and his team always take care of me and the process is efficient.