New and used 2025 Buick Envision for sale near Xenia, OH

Although I did not purchase a vehicle I found the customer service exceptional and was very appreciative of the customer focus.

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

I worked with Stephanie the internet sales manager via there website chat on Friday 4/21/2023. I was helping my sister Carol find a 2023 Buick Encore GX and Stephanie confirmed they had the one I inquired about and let Tom Spears know my sister and I would be coming in to look at the car from Cincinnati on Saturday morning. We met Tom and he had the car ready for a test drive. My sister loved the car and it had all the options she was looking for and the color. Tom worked to get my sister the best deal possible on the car and had it prepped and ready to go in a short time for a Saturday. The whole experience in buying a car is usually stressful one but I would have to say that can be totally avoided with purchasing a car at Tom Ross Buick . Tom Spears and everyone at Tom Ross Buick who helped make this purchase happen go above and beyond. Thanks again for the way you all conduct business.

Ricardo gave me excellent service and worked so FAST! I will always buy and sell my vehicles here.

Totally satisfied. Very friendly. Give information about the car. Very impressed with all that that Tom did

Great service, Nate does a good job of explaining what the car needs to be repaired!

Awesome. The staff was wonderful. There wasn't a long wait. I pulled in to make appointment and was asked if I could do the service now and I agreed. Excellent job.

Cory was awesome to work with! Purchased a car and I live out of town. Steve got financing done quote quick and paperwork to me overnight! Fantastic team with great communication

Thanks to Ricardo Rutledge @ Bob Ross Buick GMC. Go see him if you are looking for a car.

Wade was very helpful, & super sweet, & personable!! He got me the info that I needed to make an informed decision, & even though I didn’t choose to purchase that particular car at that time, I absolutely would in the future, if he found the right one for me!! Great job Wade!!

The service department was quick and friendly. The waiting area was clean. Everyone made me comfortable

Ricardo Rutledge was a great sales consultant! He cared about my daughter’s safety with her becoming a new mom and selected the best vehicle with the options that fit her! He answered all of our questions and went above and beyond. Highly recommend this company. We currently have 2 loans through GMC. Never had any issues. They replace the FOB batteries for free anytime they get low on battery.