Used Buick for Sale in Willoughby, OH

Freddie and Adrian were outstanding to work with! That is why we continually go back to Classic Buick/GMC

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

I’ve had a great experience with Classic GMC. I’m a return Terrain owner, 2010, and when I saw that they’d been updated I new it was time to check them out. Very happy with my 2018 so far.

Appointment was a breeze to schedule. Everyone I spoke with and/or interacted with was very pleasant and attentive. Service was done promptly, and they even offered to wash my vehicle, it's the little things that go a long way! Great Service!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This SUV runs great, has pick up power, is comfortable , great gas mileage, looks cas! Everything like brand new! I love 💕 this SUV! Selling because I am just too old to drive anymore.😞 (I’m 93 yrs old) This car need an owner to drive her, has just over 2,000 original miles and manufacturer warranties go with the car!!

I was internet shopping for a new Sante Fe. My salesman was Vinny. Open & Honest. Didn't purchase the vehicle but had a great shopping experience. Manager wasn't able to offer competitive pricing.

Great car!! Many great features. Overall it’s just what I wanted, a compact SUV that rides and handles like a small luxury car. Everything I expected It to be.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This car exceeded our expectations! Such a stylish car with a comfortable ride and so many options. We couldn't be happier with the quality and performance of this car.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

First time on the lot Marc the salesman was very helpful in showing the used Rogues that they had for sale. He asked us if we ever thought of leasing and explained it so completely that it made perfect sense to us. It was a very easy process and we are extremely happy with our 2016 ROGUE. We will definitely be back when our new lease is up.

Great mileage and comfort. Very pleased with this vehicle and the accessories. It’s not your grandfathers Buick. I’m sure it will be the last car I buy as we have three different vehicles all for different driving types.

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

This car meets all my needs! Roomy, holds lots of cargo and has a great and comfy ride! Love this car so much, I will be buying my 3rd Encore in 2020!

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

I was drawn to the Buick Encore for it's smaller size for handling, but design with lots of room inside. The car has comfort and the turbo 4 cyl. gives it enough power and good gas mileage. I have had Buicks in the past and never been disappointed.

Dave and Sam did a great job working with me and even saved me a bunch on insurance. I recommend these 2 and this place to anyone and everyone !!Gabriel

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!

Omg it's bluetooth, backup camera, roomy, power everything,. My boys love it. Can't wait to hook up my 12s. An put a lil bass in it..

I leased a '15 Encore (seriously the most beautiful, safest, wonderfulest car ever) My lease was up and my husbands car was on it's last leg. We went in completely clueless. Joe was awesome! Really explained things to us. And I promise, I've never laughed so much spending so much $$. We both walked out extremely happy into our new cars! Family tradition started 😄

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

Hi! I was referred here by a friend, I was still nervous and cautious but when I walked in the salesmen were very kind and professional! My salesman Shaquille was too awesome, even made me laugh through my nervous and joyess day! I will definitely return for another vehicle, and share with others!

Would drive this car anywhere now without a worry. Best car I 've ever owned. Very little maintenance needed. Great gas mileage and has never used oil.

Everything is going great 👍🏽 with my vehicle 🚗 I got from Axelrod.when I call everybody is very happy and ready to assist me in any way possible I???m very proud to be part of the gmc family

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

Steve and Alex are one of the best on the brookpark strip, do not waste you time at any other dealer, right price, right place, right cars. Fast and easy process for financing, very knowledgeable and no pushy at all. Keep up the good work guys!!!

I love the SUV the only issue is the instrument panel does not light up very well during the day, very difflicult to see especially for a senior., I saw one other review on the same issue of this SUV , took it in to the dealer and there is nothing they can do., has anyone else have this issue with the instrumental panel., Everything is black,

BEST EXPERIENCE EVER !! SALES REP VERY KNOWLEDGEABLE &COURTES !! FINANCIAL DEPARTMENT THE BEST !!GOT USE APROVED WITH A ZERO CREDIT LINE!! SIX HOURS LATER WE DROVE OFF WITH OUR 2005 SILVERADO THAT WAS PRICED JUST WRIGHT!! SO I WOULD RECOMMEND THIS DEALER!! T.U

I bought this car new in 2007 and have had it ever since. It is a very smooth accelerating, comfortable car with adequate, zero to 60 in 9 sec., performance. It's reliability has been great, except for a problem I had last year with an "engine has reduced power" message, which turned out to be the car needed a new throttle body and accelerator sensors, but other than that, nothing major at all. I would recommend this car to anybody. Unfortunately, I don't like the new start/stop feature that GM is putting into Buicks now, so I will keep my Lucerne for as long as possible. My first choice now for a new car would be a Toyota Camry SE with the 2.5L 4 cyl engine and 8-speed automatic.

Christian Miller was a fantastic salesman. He did not pressure me and remained in constant contact until I made a car buying decision.

The room in this mid size SUV with third row seating is absolutely amazing. I'm 5'9" and I don't have to crouch down to move through the back area. I barely have to bend any further than I did in my minivan and that amazes me, I thought I'd be sacrificing a lot of room moving from a van to an SUV but that is not the case here. The only real complaint I have is that I purchased the 6 cylinder AWD and I think definitely go for the 8 cylinder if you have the option. You're going to break even in the gas mileage department and the extra power is noticeably worth it, in my opinion. All in all, I think Buick hit it out of the park with this ride!

We bought our 2016 Outlander on 3/5/2016. Our sales consultant was Cole Stottlemyre. He was very knowledgeable and professional. Also, Bret, the finance manager, was very helpful. We would definitely go back to this dealership. Bob and Jan V.

I'm 6'1" tall and I have found this car to be very comfortable for my size. Handles well in all weather and has a sleek appearance. It has also proven to be very reliable.