I went to another town to search for a used suv for a daily driver. I soon found out not all dealerships are the same. At one I was never even acknowledged being there. Another one was only selling me new suvs. My goal was to save the miles from being put on my 17 Camaro which I also purchased one year ago from this same place. I called and told them what I was looking for and they went right to work. They had a couple suvs brought in from other Don Franklin dealers for me to try out. A couple days later I had purchased my 2nd vehicle from them within a year. I highly recommend this group without a doubt. They are very helpful. They do all they can to provide the best deal possible. That’s why I keep going back! Great bunch of people.
2016 Kia Sedona LX Review
luxury at lower price
by Taifoor Safgdar from Norwood, MA
April 4, 2019
5
This car has exceeded my expectations...it's great car, comes with luxury at very affordable price...my family is loving it...has all what we were looking for...
I was looking for a used F150 the sales person was very friendly and went above and beyond to answer all my questions, sent additional pictures and made sure i knew about all dings and bents before i made trip to look at truck. Did not end up buying that unit but it was not because of dealer ship just wasnt what i was looking for. im am still in contact as they try to find my perfect truck. i would recommend them to anyone.
2019 Lincoln Navigator L Reserve Review
Unbelievable experience and I'm enjoying it
by Ravens from Baltimore MD
May 16, 2019
5
I used to drive a Cadillac Escalade Navigator is mind blowing car more legroom more future more luxury I love it so far I believe Lincoln Navigator he got his Mojo
fixed oil leak on my 2012 ford f350 & done a very good job thank you
2018 Nissan Armada SL Review
This car is stylish and functional!
by Jessica from Champaign, IL
April 18, 2019
5
This car is stylish and functional! There is plenty of room for hauling my infant and toddler, as well as my 6' 7" husband! I love the third row in this SUV and the space that I have in the back when those seats are down. The digital technology in the vehicle is quite impressive, too!
I brought my Mazda Tribute in for service and I asked if I could look at one of the Frontiers on their lot. I ended up trading my Mazda in and I purchased a 2011 Nissan Frontier. Everyone at the dealership went above and beyond what was expected of them. I could not have asked for better service. I highly recommend this dealership and their wonderful staff. I will return to this dealership for any future purchases. I will be referring them to my friends and family. Thank you so much for everything.
Sharon R. Burton
2012 Dodge Grand Caravan Crew Review
Very spacious and comfortable. I will never go bac
by Tiffany from Ontario
April 21, 2019
5
I love the way this van looks. It’s interior is great for my two kids and all their friends. Great family vehicle. Very affordable. Great gas mileage.
Was is the best purchasing experience I've had in a long time. Professional, direct, clear, easy , friendly period!! They ate dealership of their word!! Refreshing!
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
No pressure and really easy to get along with everyone on staff here. The experience was so great that I'd do the 2 hour drive over again!
2015 Buick Enclave Leather Review
Luxurious leather with lighting accents that are c
by Hampuff from Fulton, MO
April 10, 2019
4
The room in this mid size SUV with third row seating is absolutely amazing. I'm 5'9" and I don't have to crouch down to move through the back area. I barely have to bend any further than I did in my minivan and that amazes me, I thought I'd be sacrificing a lot of room moving from a van to an SUV but that is not the case here. The only real complaint I have is that I purchased the 6 cylinder AWD and I think definitely go for the 8 cylinder if you have the option. You're going to break even in the gas mileage department and the extra power is noticeably worth it, in my opinion. All in all, I think Buick hit it out of the park with this ride!
Within 5 mins of pulling into the dealership I had someone to greet me, with a nice professional manner, got me to the representative I was there to see, and answered every question I had. Awesome service.
2017 Buick Envision Essence Review
The car was exactly what I wanted!
by Audrey from Lykens Pa
December 25, 2018
5
The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.
Took car and did everything other lot said they'd do but didn't. Even found and repaired things that were wrong and kept me up to date! David is an awesome guy and the service team goes well beyond!
2016 RAM 1500 Rebel Review
Ram was a great choice
by EricRam from Tallahassee, Florida
May 9, 2019
5
This is my first truck. I traded in my 5 Series BMW for something more practical. Enjoying the power, style and the iconnect system is so well designed and very intuitive. I hope my joy for the truck continues for many years.
got a good deal and was simple transaction gave us warranty wasn't expecting will trade here again
2019 Chrysler Pacifica Touring L Review
My first new car and I absolutely love it
by Linda E from Englewood, FL
May 14, 2019
5
I have been looking for a vehicle comparable to my other vehicle and this one was perfect, I love the large Navigation screen, and the comfort, plus it looks great
This dealership went above and beyond. They met us in another state, driving several hours and did not charge outlandish prices to do it. Everything from start to finish was top notch.
I have always been a Chevy owner. But this time when we decided to get a new car we visited several different non-GM dealers, including Oxmoor Ford in Louisville. Took a test drive in a focus. Liked the ride and drove a hybrid. Narrowed our choices to a Buick Encore, a Chevy Malibu and a Ford Focus Hybrid. I called the guy in Louisville and asked him for a price on the Hybrid. On a lark we stopped in at Columbia and met our salesman. He didn't push. Found a vehicle equipped the way we wanted, with a price close to what we were looking for and a payment plan we could live with. We went home and decided to get the Ford. When I called the next morning, he promised to have the vehicle, with our requirements on it with an acceptable mileage (from traveling from another dealership). I spoke to the manager so he would know, if the vehicle did not match our requirements, we were not purchasing the vehicle. It came, was just like we requested. The process was over in about three hours. I am trying to beat the 44 mpg high on the car. So far I have done it twice. 48.8 and 44.9.
2017 Lincoln MKC Reserve Review
Quite a dependable cars but has needed towing
by Adrian from Hamilton Ontario Canada
April 4, 2019
4
Battery keeps going dead. Besides that it's a great car. It has been towed back to the dealer about 3 or times. Lincoln roadside assistance has been great about looking after towing and a flat tire.
One thing I was not happy with is the saleman thought I needed to have my husband with me, like buying a vehicle was something I couldn't do on my own.
2019 Chevrolet Cruze LS Review
Great
by PeeDee3 from Sandy Springs, Ga.
May 13, 2019
5
This car is a good one. I upgraded from a 17 Cruze to the 19. Though similar, the 19 is more sleek. I'm 6'6 and have room for my long legs.
I have been pleased with my 14 years of dealing with Don Franklin Ford
2019 Nissan Pathfinder SL Review
Family of 8
by Ladyof8 from Penn Hills, PA
May 10, 2019
5
Perfect for a large family! Especially for my autistic son who can sit in the back and control the temperature! He normally had to sit next to the window he has motion sickness with his autism. He now loves riding in the car!
This is by far the best car that I have ever owned
by Jay from Yonkers, NY
December 10, 2018
5
This car is spacious, comfortable and drives great. It is also very sleek on the inside and is loaded with features that I am still learning how to use.
Don Franklin Chevy Buick GMC Russell Springs Review
customer
by jo from jamestown ky
November 6, 2018
3.7 (10 reviews)
this was my first time trading cars...I was a bit apprehensive about the
process,but everyone was very helpful and courteous.
all questions were answered to my satisfaction...and everything went
smoothly....
2019 Nissan Murano Platinum Review
Stylish Comfort and Safety
by Two Appreciative Consumers from Elkhart Lake, WI
April 25, 2019
5
We’re so happy with this car! It’s been built for complete comfort, with exceptional safety and innovation, and all while being wrapped up in eye catching style. It makes driving fun again, and with it’s impressive power and all wheel drive, we’re looking forward to it being a part of our family for many years to come.
I'm 6'1" tall and I have found this car to be very comfortable for my size. Handles well in all weather and has a sleek appearance. It has also proven to be very reliable.
My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.
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