Used Cadillac CT5 for sale near Richmond West, FL

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

The CT5 sport looks great and rides great. I don't have any complaints, everything is great so far. The dealer, Dimmitt Cadillac in St Pete has been great as well.

Conan Thomas was my service advisor and the service was excellent. Took care of everything and made this service call as easy for me as possible. I will always go back to Sapaugh.

we love the car! being a Cadillac, I figured the fit and finish would be of better quality. driver door was out of line took back to dealer and they made it better, but not perfect. Little disappointed

The team here is second to none! The service is stellar across the board. I have NEVER had such a pleasant experience when buying a vehicle. IThey truly do treat you more like a family friend than a bag of money. The personal aspect is what makes me smile when I think of this team. Shout out to Brian and Clay in Sales and Jerry in Finance. These guys are amazing! I wish I could just hang out with them since I don't buy cars THAT often. lol You won't find a better team in car sales!

My latest service experience was once again a very pleasant one! Service writer Mark went above and beyond!

This suv is exactly what I was looking for. It has a great exterior and interior appearance. The ride is smooth and very comfortable. The features of this vehicle are just what I wanted.

Michael is a great salesman . He follows up with you on your purchase of your vehicle. The service department are top notch and with help you on any service you need. Everyone is very friendly and very knowledgeable.

I recommend the 550T option. What a fun driver. The interior height is low if you have the sun roof option. The new colors are great as well.

My wife and I live in Jacksonville, so naturally we looked around at the Honda dealerships here. Not finding a positive connection, we looked online and showed interest in a Fit that Lake City had. Not only did they outperform and out price ANY dealer in Jacksonville, they treated us like friends. They didn't sell us a car...they sold us on them. Not only did we buy the car but my family here plans on buying theirs in Lake City as well. Kristen Beran, Omar Austin, and Jonathan S. all made the experience so fantastic that I will NEVER buy a car anywhere else. Thank you guys.

I received excellent customer service from Avery Cooper. Avery was friendly, knowledgeable, well versed and very professional. I told him what I wanted and he Delivered! Yes, I would rate Avery, Top of the Line!! Thanks for making me very Happy! Galleria BMW D' Iberville, MS is the best!!! Charlotte S.

It’s a new car only had 5 miles on it when purchased check with me in a year to see if all accessory’s work and how Turbo functions

Great Service! My salesperson was amazing! The whole process was very smooth. The dealership was very accommodating and exceeded my expectations. I am enjoying my new vehicle.

Great people and Great car buying experience. Sample and easy... Quincy went above and beyond. Could not ask for any better. Will do business with VAO again

Elder Ford was great to deal with from start to finish! Jayson was my salesperson and made the experience very relaxed and easy! I highly recommend this dealership!

Gianna was amazing! She did a wonderful job helping us find the perfect vehicle for us. I am so excited with my new car!

Got my CT5 about 5 months ago...it is everything I expect from Cadillac. Love the interior and the exterior style reeks of class and performance! The police have flagged me down only to compliment the car! I'm a GM girl and they continue to make me proud. LOVE my CT5! :+)

The BEST dealership ever!!!!! Staffs are friendly and they are so responsible!!! I purchased CARNIVAL from them even though I am living in CALI because all dealership in CALI charge extra for all there new or used cars!!! BUT not this dealership!!!! LOVE IT!!!!

Excellent experience! I had an incredible experience buying my car with Luis Marcelino Hernandez.From the first moment he was very professional, honest and attentive to every detail. He explained the whole process to me clearly, answered all my questions and helped me find the perfect vehicle for my needs. In addition, he did not pressure me at any time, which made me feel very comfortable throughout the negotiation. The car was in excellent condition, as promised, and the paperwork was quick and easy. I recommend Luis Marcelino Hernandez 100%! If you are looking for someone you trust to buy your next car, do not hesitate to contact them.

The CT5 3.0 premium car is fantastic. Price was not an issue when I was shopping. Compared to Mercedes, BWM the CT was best. Great power and comfort with all the latest technology

Had a salesman meet us in the lot and we told him what kind of options we were looking for on the new Santa Fe that we wanted. We drove the one lower option one and also the limited with a few more options. We were happier with the one with a few more options. He never pushed us one way or the other. We went inside to talk numbers and his manager came out and discussed the numbers with us. The whole process took less than an hour and a half and we had a deal we were happy with. It was a very enjoyable experience. Probably the best one we have had in Oklahoma City. The Salesman did a good deliver and we were out of there with our perfect vehicle. They make doing business easy. Not back and forth for hours. We will do business with them again in the future.

Bought a 2020 CT5 as a replacement for my wife’s 2010 Mini Cooper S. She loves it, and it’s a very comfortable car with some really nice options. We got the All Wheel Drive (AWD) version with the turbocharged 2 liter engine, and it has plenty of get up and go.

I was looking for information about the vehicle I got all the information I needed very knowledgeable

I am an out-of-state used car buyer and my experience with Toyota of Cedar Park in TX was outstanding. #ChooseMalia

A of my service managers, Jeremy, Mike, Bernard, they're awesome, courteous fast service! They always have my back. 100% I would not go anywhere else especially for this beast! 2024 Chevy camaro 6.2L v8 LT1. Thanks o all you have done and will do in he futur!

My first Cadillac (66 years old) and Wow what a car. The 2 liter turbo just flies and the styling is head snapping. Looked at the foreign luxury counterparts and my decision was easy.

I had a great experience trading in my older traverse for a new one. I was given a very fair price for my trade and for the car. Im very happy

The service I had at Royal Cadillac was beyond what I expected. They made up for the mistakes that parts department made. Rather than have me drive all the way back to Tucson, which is an hour and a half from me, they brought the service man to me. Terry was wonderful. He was even able to get my garage opener programmed in my car. I was so thankful.Erin, I’m sure I misspelling his name, on the day All my problems started was patient kind and thoughtful. Jim, The service manager is another one that went beyond requirements. Royal Cadillac is the second Cadillac Dealer I’ve had to deal with. They so deserve five stars +10. It is so much better than the service I received in California. Thank you again. Kathy Brower

Great dealer and salesperson at Classic Cadillac. Was best car buying experience in 20 years! Every thi n g you would expect from a Cadillac

I had a positive experience in the purchase of my Camry and a pretty seamless process through my salesperson, Fran, who was friendly and professional.. The dealership itself is pleasant. Following my purchase, I noted a pull to the right, indicating a need for a front end alignment. I was disappointed that it was not picked up by the service department since it was a certified used vehicle but they made it right by doing the alignment. A shout out to my service person, Alex, who was great.