Used 2024 Cadillac Escalade SUVs for sale near Sheldon, TX

My rep was super helpful and my car was ready. They even sent me home in an Uber. Annayh kept me informed of what the processed looked like.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Wonderful people I didn't see anybody there that wasn't smiling or glad to see you it was my first experience with Bmw in every aspect, first car first visit pull inside the building immediate help and attention felt really special my service manager's name was Joel really nice man I was very well taken care of felt wonderful to give my money to them people the service was perfect my car was fixed ran perfect when I picked it up they knew exactly what to do how to fix it purring like a kitten one of the things I like the most I picked my car up cleaner than I dropped it off and I dropped it off clean there were no greasy fingerprints all over it like a lot of places to do as soon as you go home you have to wash them off good detail job too pricing is real reasonable you get a lot for your money I just wish I would have gotten into a BMW a long time ago the car is wonderful as well as the dealership and the people there

I have visited this Carmax location several times over the years, but I?ve never actually bought from them. I appreciate their selection and no pressure process. If you prefer used cars like I do, it?s great to go to a Carmax and compare several makes and models in one place and get your trade appraised. This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don?t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn?t get 5 stars. But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that?s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal. If you are shopping for a used car, Carmax is a great place to go. Only thing I?d change is that Carmax could do a better job tracking where the vehicles are on the lot.

Everyone was so great and helpfull. They got me in and out fasr. They also have a big selection of car and truck. Excelent place to buy.

Lorelei G has the most patience and best customer service. Definitely recommend her if talking to the service advisor. Will be bringing my grandson back to this dealership to get him a car.

Gratificante y satisfactoria. Gracias por la paciencia y el buen trato que tienen para las personas que no dominamos el idioma ingl�s. En general todos fueron muy amables

I want to give this review because my salesperson Alvester was the best. He has a lot of knowledge, was always willing to go beyond expectations and always keeps me informed of required maintenance.

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

Jon was very attentive and knowledgeable about the vehicle I was interested in. Jon also followed up with me to ensure I found what I was looking for.

My experience with purchasing my Cadillac vehicle went very smoothly, of course with the help of an excellent saleswoman by the name of Blanca! If you are looking for salesperson that will go beyond the extreme to make sure satisfaction is met, Blanca is that provider! Thanks Blanca!!!!

Thanks to Mr. John Garcia/ Tom Peacock Cadillac .My experience in purchasing my new vehicle was Fantastic!! Mr. Garcia is an outstanding Salesman whom went out of his way to help . He took the time to make sure that the process went smoothly. Mr. Garcia even took the vehicle to my mechanic to have checked,which I am truly grateful for. I will definitely pass on my Great Experience!!! Thank you again..Mr. John Garcia/ Tom Peacock Cadillac...

I had a real good experience at Central Houston Cadillac. Kevin our Service Writer made everything a pleasant visit for my first oil change on my wife’s car. I went to the customer service waiting area and got a cup of coffee. Well, the cup of coffee was great. I had to wait for the coffee to cool down because it was extremely super hot. I had to use a second cup because I couldn’t hold the single cup of coffee, could have used a third cup. Finally when it did cooldown and was able to take a few sips, Kevin came in and said my car ready. It had been about an hour or so after I got there. I told him, that it was a quick service. Lol. I signed my receipt and was on my way back home. I just want to thank Kevin for a good pleasant service. But I didn’t get my free complimentary car washed, because it was raining the day I came in. Walter, my car salesman when I bought the car in January 2023, promised me we could get our car washed anytime, all I had to do was to drive in anytime and have the car washed. So, I’ll be in to have it washed sometime soon. Thanks.

Alvester was awesome....I am never disappointed...he takes great care of his clients....I am extremely happy with their service

I had a great experience on my recent purchase at Sewell everyone was helpful and my sales rep was on top on everything, overall I’m very satisfied.

My recent experience at Central Houston Cadillac with sales rep, Justin Morris, was phenomenal. Very patience, explained everything reference turning in my car, pay off and purchasing a new 2025 CT5, He worked with me until I got my numbers, although they got theirs. Also, he made sure that I would get into the Financing Dept. by getting information from me a day earlier. Thanks Justin Morris for your expertise help.

My experience was Exceptional and Exceeded my expectations!