New and used 2025 Cadillac Escalade for sale near Farmers Branch, TX

Very clean and comfortable facilities for customers to use while our GMC Terrain was serviced. Service rep was very helpful.

Cadillac Novi it was a great choice to add Leo to your team. He is very patient, compassionate, great listener, professional and everything a car dealership need. A good salesman is not one to just sale a car, it’s also making sure the customer is happy. Everyone was super nice and helpful. I will definitely be sending referrals to Leo. Thank you Thank you sooooo much.

I just switched from a Tesla S. The best vehicle buying experience i've ever had! Ask for Brandon.

Wonderful experience every time. My husband and I only shop here! If you are in the market for a new or pre-owned Cadillac - go see the team here! You wont be disappointed!

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

Service personnel were courteous and prompt to help me and the repair was done quickly.

Good, easy to talk to and ask questions. They have your best interest at heart

The service department was great! We had driven down from Illinois, and the check engine light came on along with the car starting to chug. They were able to do the necessary repairs in a day. Thank you!

I contacted Luther Cadillac thru Cars.com. A representative contacted me within a few mins but I changed my mind about the car and didn't have any more contact with this dealer.

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

Robert is wonderful salesman. He was patient and listened to our needs. He put us in the car that was perfect for our needs. I could not have asked for a better experience

Excellent customer service by Lynn. Very responsive. No inflated fees by the dealership regarding possible purchase. Very pleased with the interaction with extremely fair prices regarding the value for the car that I was interested in.

We purchased our 2019 XT5 form another dealer in Akron, Ohio. We were welcome with open arms by Germain Service Dept. We purchased a certified GM car and that was a good investment. Germain's staff is the best you will find in the car business anywhere. I CAN NOT express how much we have come to trust in the Germain Cadillac of Easton. thanks for looking after our family. Marvin Block & Cathy Block

Recently, I bought a car from Germain Cadillac of Easton. It was my first time to pursue a car on-line. Adam was a “no pressure,” efficient, and friendly salesman who answered all of my text messages in a timely matter. Immediately, I appreciated his sharp, “spot-on” communication skills. Also, his trustworthiness and quick responses helped me to “seal the deal” on a highly pursued car in one day. Adam’s attentiveness to my needs was exceptional. Definitely, he is the first person to call to get the job done. If you are interested in buying a vehicle, call Adam. He is the most reliable in every way!

Drove over 2 hours to go to the dealership . Nicholas answered every question , he is very polite & knowledgeable. Best service I’ve ever received at a car dealership . I will be returning on my next car purchase

Amazing experience, Hector was very knowledgeable even though we purchased a different brand than the dealership. Thank you you guys are the best, I love my Jeep!

They went above and beyond to ensure that I received the vehicle I was searching for. They even held the car for me after closing hours so I could return the following morning to complete paperwork. Thank you!

My wife and I have dealt with Jim Coleman Cadillac since 2016, and again in 2019. The General Sales Manager, Mr. Roy Mossissey is outstanding. He handled our buying experiences with professionalism and care. Additionally, Stu in the finance office is a true professional.