Used Cadillac Escalade for sale near Spring Valley Village, TX

Steven Verizzi was very and helpful. It only took 1.5 hours to verify the vehicle previously selected on line was as advertised, take a test drive, and complete the documentation. It a was an excellent experience.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

5 Stars ? Because Tyler the Wolverine Deserves a Cape (and Probably a Raise) Let me just start by saying?I came into this Chevy dealership ready to test drive a car I found online and roll out like a boss. But? the car was awful. Like, ?Oh no, absolutely not? awful. Enter Tyler the Wolverine, who did not run for the hills when I turned into an indecisive, mildly neurotic car shopper (bless him). Instead, he rolled up his sleeves and got to work finding me something that actually made sense for my life. We had a few tech gremlins pop up in the process (as they do), but Tyler stayed calm, professional, and relentlessly positive?like some kind of car-selling, problem-solving spirit animal. Just when I thought I was leaving with one electric car, boom, last-minute glitch, and we had to switch cars at 8:30 at night. Did he panic? Nope. AJ the finance wizard came in clutch and had the paperwork handled like a boss, explaining everything with patience and clarity?even while the clock was ticking. And then?because life loves drama?I left with barely any charge in my new EV. Tyler literally handed me cash for a nearby charger (legend), and when I pulled up to the station? HE WAS ALREADY THERE. After hours. At night. Walking me through the charge process like it was just another part of the job. But wait?it gets better. I live in a small town with very limited charging options, so when things got a little tricky, Tyler (aka Wolverine) drove on his own time on a SUNDAY and overnighted me a charger. Who does that? Seriously. Also huge shoutout to Anthony, the first person I started with. He had a doctor?s appointment the day I came in but STILL stopped by afterward just to meet me and help. He and Tyler truly teamed up like Marvel superheroes and helped me every step of the way?through the charging chaos, the car switcheroo, and all the wild in-between. If you want a dealership that treats you like a real person (even when you?re slightly frazzled and running on vibes), ask for Tyler and Anthony. They went above and beyond in ways that you just don?t see anymore. And if Chevy doesn?t give them a raise, I will personally start a petition.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I'm very pleased with this dealership. Top-notch service, friendly staff, quality vehicles, and a great level of personalized service. Rudy was the best salesman I've worked with, and this is the 7th car I've bought in my many years driving. I'm really impressed with the automobile I bought and with the price. Truly a no-haggle and no-hassle deal. Hamida made the financing paperwork easy and quick. I've already recommended them to two coworkers and I will be shopping for my next vehicle here too. Thank you again Rudy!

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Loved it nice clean cars very happy with my purchase and car it’s beautiful

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Patrick was very transparent and easy to work with. He made the whole car buying experience very positive.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Very professional, great group. Last Tesla I bought was purchased from a group that sells 50-65 teslas a month (idrive in Carrolton tx). Auto Boutique surprised me, and managed a Tesla sale like a group that sells 10x more of these technically challenging vehicles. They got the car added to my Tesla app quickly and I left the dealership able to supercharge and drive 6 hours to my home. The young guys ( Ethen Beck and Enrique Ovalles) were very Tesla literate. I'm a contributor to a tesla owners forum and have over 4 million content views, so I'm not a Tesla Newbie. I have a 2016 model s p85, a 2021 model y dual motor, and now a 2021 refresh model s long range to replace the aging ap1 car. These guys had the recurrent battery report in addition to the carfax so I could skip checking the battery. Staff went into service mode and we checked the error log. They got an update to post before adding the car and so I drove off in great shape!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Very pleased with Emmons and Eduardo, great experience. Very friendly, accommodating, and helpful! Highly recommended.

This car would meet all my needs, travel in comfort, sits up high and rides like you could just. Keep right on going into the sunset

My experience was Exceptional and Exceeded my expectations!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

The dealership is ok, but the salesman Mr Eddie Lechuga is awesome he went above and beyond to make sure that all the process of me buying my dream CAR was stress less and quick and that I got everything I wanted. Again thank you Mr Eddie..

Jon was very attentive and knowledgeable about the vehicle I was interested in. Jon also followed up with me to ensure I found what I was looking for.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

My experience with purchasing my Cadillac vehicle went very smoothly, of course with the help of an excellent saleswoman by the name of Blanca! If you are looking for salesperson that will go beyond the extreme to make sure satisfaction is met, Blanca is that provider! Thanks Blanca!!!!

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

I had a great experience on my recent purchase at Sewell everyone was helpful and my sales rep was on top on everything, overall I’m very satisfied.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

I had a real good experience at Central Houston Cadillac. Kevin our Service Writer made everything a pleasant visit for my first oil change on my wife’s car. I went to the customer service waiting area and got a cup of coffee. Well, the cup of coffee was great. I had to wait for the coffee to cool down because it was extremely super hot. I had to use a second cup because I couldn’t hold the single cup of coffee, could have used a third cup. Finally when it did cooldown and was able to take a few sips, Kevin came in and said my car ready. It had been about an hour or so after I got there. I told him, that it was a quick service. Lol. I signed my receipt and was on my way back home. I just want to thank Kevin for a good pleasant service. But I didn’t get my free complimentary car washed, because it was raining the day I came in. Walter, my car salesman when I bought the car in January 2023, promised me we could get our car washed anytime, all I had to do was to drive in anytime and have the car washed. So, I’ll be in to have it washed sometime soon. Thanks.

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

I very recently bought a 2025 LYRIQ from the Sewell family. I have exclusively driven Acura’s (10ea) for the past 15 years but decided to take the plunge and go all electric. Acura didn’t have a good option, so I did my research and settled on the LYRIQ as the best option balancing design, reliability, and the features I wanted. I tried a dealership in the far North Houston area and while they were nice, they lacked follow up when I decided to make a purchase. I then tried Sewell and am so glad I did. I have to say it was the most hassle-free experience to buy a new car in nearly 50 years of experience. My salesperson was Cailee Thames, and she was fabulous. She answered all my questions, and I very quickly got what I think was an exceptionally fair price, based on my research. I never had to go through the traditional drill of “let me get the sales manager” who then wants to upsell. I dealt only with Cailee. Since I needed my wife to come back and make the final decision, I was prepared to pay a deposit to hold it, but Cailee said that’s not the way they do business. A handshake held the car for several days before we could get back. Everyone I came in contact with was very professional and focused on the customer. All the closing documents were done online and provided in print form. Of course, the car was flawless, inside and out. About a week after I got the car, I decided I wanted to get the Tesla charger adapter. I called the closer dealer, and they quoted me $400+ so I went back to Cailee who got it for me at $225, as we had discussed earlier. I live a long way from them and wanted it shipped to save the drive and expected I’d have to pay for shipping, but no, the parts department said they would take care of it, and it went out the same day. So, my bottom line is that the Sewell dealership does treat you like a “customer for life” from the beginning of the experience. I can highly recommend buying from Sewell, even if they are not the closest to you. And if you’re lucky enough to be assigned Cailee, you’ll be even happier .

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

Alvester was awesome....I am never disappointed...he takes great care of his clients....I am extremely happy with their service

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.