Used Cadillac Escalade SUVs for sale near Richardson, TX

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

I bought a 2024 Chevy Blazer RS last year from this dealership. I needed an oil change and tire rotation done for my Chevy Blazer. The service was excellent! I was given a courtesy wash as well! The service department was professional and friendly. I received help from a salesman to help me with some of the options on my Blazer that I didn't know how to do. He spent a lot of time explaining to me how to set things up. I truly appreciated that! The dealership has a lot of customer space, which is great. It has a coffee, hot chocolate and tea bar along with an area to purchase snacks and other drinks. This is by far the best dealership that I have dealt with! We have purchased many Chevrolets in our lifetime, but Platinum has been our best experience. The only thing this dealership needs is a store to purchase Chevy t-shirts, caps, cups, etc. It would be amazing if GM would make replica cars to match the ones sold (Matchbox/Hot Wheels style). I have looked for a match on my own vehicles.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Ata has exceptional service with a great personality! This is his second time having me drive off in a showcased vehicle!!!

Mandy made my experience so much easier with her smile and personality and Jason topped it off with his financial expertise.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

excellent used car department, great inventory and extremely fast in and out with a certified car. they also give 2 years free maintenance. the building smells good and is very clean

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

All staff are kind and professional. The facility is clean and welcoming. I love the shuttle they offer to take you to and from your home.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Excellent customer service, and Business all around. Please Ask for Enrique he is simply the Best!!!!!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

We decided not to buy this particular car because it lacked a few things we wanted … but we definitely want to buy a car from Sewell. Our salesman was professional, knowledgeable, and extremely courteous.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

Very pleased with my experience at this dealership. Isaac Kennedy was outstanding! Great personality and very knowledgeable!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Great Customer service. My salesman was very informative, courteous and pleasant to work with. Thanks

Lone Star Cadillac is a first class dealership. Mr. Ike Iwu and his team made my experience so quick and easy. They are very experienced in their jobs and are very professional. This is my 7th vehicle purchase from Richard Wells. He is such an amazing salesman and very professional. He makes the car-buying experience so seamless and easy. The entire staff was so professional and made every step during the process simple and quick. They made sure that I understood everything about my new car and walked me through every step. I really appreciated the care and attention that they showed me.

Steve was amazing his GM and Cadillac knowledge and honesty was greatly appreciated! Quincy was great as well!

Great working with William and Josue and really help with what we were looking for

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

We had a great buying experience. Sewell knows how to take care of customers. The car is great.

Outstanding service in all departments! They are the epitome of the gold standard. I highly recommend

Sewell Cadilac of Dallas was Outstanding. They treated us like an old friend. The whole experience was pleasurable and quickly handled over the phone. All of the details and paperwork was done when we arrived. They took time to explain all of the new vehicle's controls, features and warranty issues. It took about 5 minutes to sign the paperwork on the purchase and we were on our way. i

Great experience from beginning to end. Salesman was very informative and friendly giving us the confidence about our purchase.