Used Cadillac Escalade ESV Premium Luxury for sale near Addison, TX

No qualms, was waiting for service to be done, efficient. Service advisor was helpful, clear and courteous. Facilities were clean and adequate. Will probably come for service again.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Smooth process, great service, quick and easy. One of my favorite dealerships. Highly Recommend. Thank you, I appreciate it.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I recently purchased a 2020 Mercedes G550 from Top Line Auto, and I couldn’t be happier! The car is absolutely phenomenal—every detail exceeds my expectations. The service I received was exceptional, going above and beyond to ensure a seamless experience. If you’re in the market for a vehicle, I highly recommend Top Line Auto. They truly deliver excellence in both cars and customer care!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Andres helped my get the best deal for my trade in and put me in a 218 ford raptor, best car buying experience hands down

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Reggie was outstanding. Anything that could happen he handled it. He made every sure everything was smooth and I was comfortable. 100/10 He made sure that we were taken care of. Even when the dealership was closed he made sure that we didn't have any problems and everything was good. Made us feel like royalty honestly. I would recommend Reggie to anyone he handles business and makes sure the buyer is comfortable.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Fantastic experience. Kind, knowledgeable, patient, not pushy, kept in contact and even videotaped the car I was interested in. Smooth sailing! Prepped my car with a wash and full tank of gas's.

I leased a car from Evelyn Evans at Cavendar Nissan in Rockwall and it was the best experience I?ve had in my 30 years of car purchases. She was very knowledgeable and made sure I got exactly what I was looking for! The experience was seamless and pain free! I would recommend Evelyn to anyone that?s looking for a new car!

Sewell Cadilac of Dallas was Outstanding. They treated us like an old friend. The whole experience was pleasurable and quickly handled over the phone. All of the details and paperwork was done when we arrived. They took time to explain all of the new vehicle's controls, features and warranty issues. It took about 5 minutes to sign the paperwork on the purchase and we were on our way. i

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

Steve was excellent to work with unfortunately @ this time I didn't buy the car thanks George

This car has everything you can think of as far as Luxury and features. One of the most comfortable cars I have own a plus the very smooth ride and how quite the cabin is. Like I said in my headline Best car ever.

Easy and Smooth transaction. Car was in pristine condition. There wasn’t much haggling on the price, their adds are pretty decent compared to the other dealerships I went to. Yes i did buy a warranty but who wouldn’t

Dealership was professional, courteous and committed to providing a great experience. The sales person provided insights on the car history and features of that model. Buying process was no pressure and straight forward. Would purchase from them again. Car online was exactly what we had seen on internet and priced correctly.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Will definitely be using a Sewell dealership again in the future. No hidden fees, straightforward. Great to deal with. Highly recommend!

Great service and overall just great experience. I highly recommend to anyone looking for a vehicle

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.