Used Cadillac Escalade ESV Premium Luxury for sale near Hilshire Village, TX

I cannot recommend this location enough after the excellent service and very good experience I had with my first time financing a vehicle. Cesar Rodriguez and Raul Silva both worked with me to find a vehicle that suited my needs within my price range. These gentleman were extremely patient and professional when handling the sale. I would also like to thank Mark and Brandon in financial services. They both persisted through technical difficulties in order to deliver excellent customer service all the way to the end. I would absolutely recommend this location if you’re in the market for a used vehicle and I will be returning in the future!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Very great job done as always. I am on my 5th Subaru bought from West Houston Subaru and they are only ones I have it serviced with.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

I traded in 2016 Kia Sorento for a 2005 Chevrolet Tahoe. the ladies at VSA were great for meeting customer needs. I would highly recommend VSA to friends / family :)

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

After searching for a good month for a used vehicle I finally found a dealership that would work with me with my trade in value, Laurel Williams and the sales managers moved mountains for me trying to get into a vehicle I wanted. I highly recommend Bayway Cadillac of the woodlands, top notch customer service and a pain free buying experience! Thank you! I will definitely be coming back for the next vehicle purchase.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Thanks to Mr. John Garcia/ Tom Peacock Cadillac .My experience in purchasing my new vehicle was Fantastic!! Mr. Garcia is an outstanding Salesman whom went out of his way to help . He took the time to make sure that the process went smoothly. Mr. Garcia even took the vehicle to my mechanic to have checked,which I am truly grateful for. I will definitely pass on my Great Experience!!! Thank you again..Mr. John Garcia/ Tom Peacock Cadillac...

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

My experience was Exceptional and Exceeded my expectations!

I want to give this review because my salesperson Alvester was the best. He has a lot of knowledge, was always willing to go beyond expectations and always keeps me informed of required maintenance.

Jon was very attentive and knowledgeable about the vehicle I was interested in. Jon also followed up with me to ensure I found what I was looking for.

I had a great experience on my recent purchase at Sewell everyone was helpful and my sales rep was on top on everything, overall I’m very satisfied.

My experience with purchasing my Cadillac vehicle went very smoothly, of course with the help of an excellent saleswoman by the name of Blanca! If you are looking for salesperson that will go beyond the extreme to make sure satisfaction is met, Blanca is that provider! Thanks Blanca!!!!

I had a real good experience at Central Houston Cadillac. Kevin our Service Writer made everything a pleasant visit for my first oil change on my wife’s car. I went to the customer service waiting area and got a cup of coffee. Well, the cup of coffee was great. I had to wait for the coffee to cool down because it was extremely super hot. I had to use a second cup because I couldn’t hold the single cup of coffee, could have used a third cup. Finally when it did cooldown and was able to take a few sips, Kevin came in and said my car ready. It had been about an hour or so after I got there. I told him, that it was a quick service. Lol. I signed my receipt and was on my way back home. I just want to thank Kevin for a good pleasant service. But I didn’t get my free complimentary car washed, because it was raining the day I came in. Walter, my car salesman when I bought the car in January 2023, promised me we could get our car washed anytime, all I had to do was to drive in anytime and have the car washed. So, I’ll be in to have it washed sometime soon. Thanks.

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Alvester was awesome....I am never disappointed...he takes great care of his clients....I am extremely happy with their service

My recent experience at Central Houston Cadillac with sales rep, Justin Morris, was phenomenal. Very patience, explained everything reference turning in my car, pay off and purchasing a new 2025 CT5, He worked with me until I got my numbers, although they got theirs. Also, he made sure that I would get into the Financing Dept. by getting information from me a day earlier. Thanks Justin Morris for your expertise help.

I very recently bought a 2025 LYRIQ from the Sewell family. I have exclusively driven Acura’s (10ea) for the past 15 years but decided to take the plunge and go all electric. Acura didn’t have a good option, so I did my research and settled on the LYRIQ as the best option balancing design, reliability, and the features I wanted. I tried a dealership in the far North Houston area and while they were nice, they lacked follow up when I decided to make a purchase. I then tried Sewell and am so glad I did. I have to say it was the most hassle-free experience to buy a new car in nearly 50 years of experience. My salesperson was Cailee Thames, and she was fabulous. She answered all my questions, and I very quickly got what I think was an exceptionally fair price, based on my research. I never had to go through the traditional drill of “let me get the sales manager” who then wants to upsell. I dealt only with Cailee. Since I needed my wife to come back and make the final decision, I was prepared to pay a deposit to hold it, but Cailee said that’s not the way they do business. A handshake held the car for several days before we could get back. Everyone I came in contact with was very professional and focused on the customer. All the closing documents were done online and provided in print form. Of course, the car was flawless, inside and out. About a week after I got the car, I decided I wanted to get the Tesla charger adapter. I called the closer dealer, and they quoted me $400+ so I went back to Cailee who got it for me at $225, as we had discussed earlier. I live a long way from them and wanted it shipped to save the drive and expected I’d have to pay for shipping, but no, the parts department said they would take care of it, and it went out the same day. So, my bottom line is that the Sewell dealership does treat you like a “customer for life” from the beginning of the experience. I can highly recommend buying from Sewell, even if they are not the closest to you. And if you’re lucky enough to be assigned Cailee, you’ll be even happier .

This car has everything you can think of as far as Luxury and features. One of the most comfortable cars I have own a plus the very smooth ride and how quite the cabin is. Like I said in my headline Best car ever.

Outstanding service, my vehicle was listed in Cars.com & all of the details were perfectly listed. Very nice salesperson & the transaction was quick & efficient. Highly recommend.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

Jackie was great! She knew what to do and got my repairs done quickly. She showed a true concern for my problem. I will ask for her in the future.

This car is my dream one, I like car style, comfort and smooth to drive, and very safe on the road. very good one to have it.