Used Cadillac Escalade ESV Premium Luxury for sale near West University Place, TX

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

Thanks to Mr. John Garcia/ Tom Peacock Cadillac .My experience in purchasing my new vehicle was Fantastic!! Mr. Garcia is an outstanding Salesman whom went out of his way to help . He took the time to make sure that the process went smoothly. Mr. Garcia even took the vehicle to my mechanic to have checked,which I am truly grateful for. I will definitely pass on my Great Experience!!! Thank you again..Mr. John Garcia/ Tom Peacock Cadillac...

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

This was the best and smoothest purchase/ trade in automotive purchase that family has ever had. From the beginning Amir was a very helpful and knowledgeable “partner “ in this transaction. He wasn’t your typical salesman he actually cared and worked with my family. We live all the way in El Paso and we made this purchase, submitted the required paperwork and insurance paperwork and him and his team ready with the paper license and tags on the vehicle…ready to roll!!! This is our new car guy and whenever we make another purchase we will definitely be reaching out to Houston Auto Credit first because they have a wide variety of vehicles and they are of great condition and quality and we would not be going anywhere else for the great service!!

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Look forward to my next service with Edward, I have a XKR-S and have an appointment on March 18th, and I will be shopping for Jaguar merchandise

I had a great salesperson, Julio Merino. He was so patient, not pushy, understanding and very kind. He did not rush, he made my purchase enjoyable.

My experience was Exceptional and Exceeded my expectations!

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

I want to give this review because my salesperson Alvester was the best. He has a lot of knowledge, was always willing to go beyond expectations and always keeps me informed of required maintenance.

Everyone at this dealership was so helpful. They were all so very positive. I would recommend them to all my friends and family. Marcus was very helpful and answered all our questions.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

My experience with purchasing my Cadillac vehicle went very smoothly, of course with the help of an excellent saleswoman by the name of Blanca! If you are looking for salesperson that will go beyond the extreme to make sure satisfaction is met, Blanca is that provider! Thanks Blanca!!!!

I had a real good experience at Central Houston Cadillac. Kevin our Service Writer made everything a pleasant visit for my first oil change on my wife’s car. I went to the customer service waiting area and got a cup of coffee. Well, the cup of coffee was great. I had to wait for the coffee to cool down because it was extremely super hot. I had to use a second cup because I couldn’t hold the single cup of coffee, could have used a third cup. Finally when it did cooldown and was able to take a few sips, Kevin came in and said my car ready. It had been about an hour or so after I got there. I told him, that it was a quick service. Lol. I signed my receipt and was on my way back home. I just want to thank Kevin for a good pleasant service. But I didn’t get my free complimentary car washed, because it was raining the day I came in. Walter, my car salesman when I bought the car in January 2023, promised me we could get our car washed anytime, all I had to do was to drive in anytime and have the car washed. So, I’ll be in to have it washed sometime soon. Thanks.

Alvester was awesome....I am never disappointed...he takes great care of his clients....I am extremely happy with their service

The sales representative followed up on a question, showing a desire to help a customer. Impressive.

My recent experience at Central Houston Cadillac with sales rep, Justin Morris, was phenomenal. Very patience, explained everything reference turning in my car, pay off and purchasing a new 2025 CT5, He worked with me until I got my numbers, although they got theirs. Also, he made sure that I would get into the Financing Dept. by getting information from me a day earlier. Thanks Justin Morris for your expertise help.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Jon was very attentive and knowledgeable about the vehicle I was interested in. Jon also followed up with me to ensure I found what I was looking for.

I had a great experience on my recent purchase at Sewell everyone was helpful and my sales rep was on top on everything, overall I’m very satisfied.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Very great job done as always. I am on my 5th Subaru bought from West Houston Subaru and they are only ones I have it serviced with.

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

The customer service was great from beginning to end! Will be going back in the near future.