Used Cadillac Escalade ESV for sale near Acton, MA

kristen paulsen was absolutely terrific in helping me purchase a used car from Lithia of Billings, long-distance! she was responsive and on top of everything, made the purchase smooth and easy. many thanks to all who helped this happen.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Great Dealership to work with. Very efficient car buying experience. Would do business with them again when the time comes.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

I was in at the Germain Lexus dealership one week ago from today. Adam Murphy, car salesman who helped me make my very first Lexus purchase experience a pleasant one. He listened to me on what exactly I was looking for. He definitely made the effort in trying to make sure that I was a happy buyer not just with the vehicle but also with in my price budget. I am so excited with my new vehicle…!! He most certainly knows what he is doing. If I could rate him a 100 stars I would. He should definitely get some reward for being such an awesome car salesman.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Thank you Jason for helping me pickout my dream car! Jason was very helpful and Knowledgeable on all my needs and answered all of my questions.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Brady was so helpful. Was interested in the truck, but had no photos. Brady sent me some and helped me make my mind up. Did not fit my expectations but he is keeping his feelers out for me. Great people and great company.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Demon', Jimmy, and Bubba were fantastic in assisting my client with his new Hummer 3X! Demon' helped with securing the vehicle and the delivery process and made sure everything went smooth. Jimmy and Bubba understood the importance of our client's time and made sure there were no hiccups throughout the delivery. Thank you to everyone involved!

Great to deal with! They made the car buying process very easy. Would highly recommend them when purchasing a vehicle in the Indy area.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

The team at Trent Cadillac is top notch, and will go out of their way to make sure you’re taken care of. They treat you like family there, as soon as Gina met me for the first time after talking to me on the phone she ran up and gave me the best welcoming hug! Huge shout out to Mike Pecha for going above and beyond in every step of buying and taking ownership of my new Escalade, from staying late because of flight delays, to calling a nearby hotel and getting the best rate possible on a room. I literally have nothing negative to say, it was 2200 miles away to purchase a vehicle from them and I would definitely not blink an eye at doing it again because of the team there. Thank you again Trent Cadillac for the stellar service

Easy to work with and very accommodating. Very professional and helpful. Shootout to Rick and Rob

Very easy. Our sales guy, Jose N., was super helpful and funny. Overall it was a great experience. Would recommend this dealer to anyone. Thank you!

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Jeremy was an absolute pleasure to work with. One of my best experiences when purchasing a car. The financing department made the loan process very easy. Very friendly people.

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

I Recently purchased a car from Miami Auto Nation Mercedes Benz, and I couldn't be more satisfied with the entire process. Highly recommend this place if you're looking for a car and a stress-free experience!

We had a fantastic experience, Everyone was very nice We purchased a new outlander and just love it Ray and the entire team were great Highly recommend!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Great Service! My salesperson was amazing! The whole process was very smooth. The dealership was very accommodating and exceeded my expectations. I am enjoying my new vehicle.

Was a great purchase experience. Ashleigh my salesperson was an absolute pleasure to work with. Customer service oriented. She wanted to make you comfortable and happy. Financing was simple and easy to. I recommend looking for your next car purchase here.

Luxury at its finest. The platinum edition was always what I wanted. Now I have one and it’s amazing. Power, comfort and size says it all.