Used Cadillac Escalade ESV for sale near China Grove, TX

I recently purchased new (2025) 4 RUNNER from Universal Toyota. I worked directly with Nathaniel Salazar. He called me as soon as the new 2025 4 RUNNERS started to arrive and kept me informed of what models they had received. He was fine to work with. The rest of Universal seemed, to me, like every other car dealership I have visited, or worked with, in the last 20 years.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Service personnel were courteous and prompt to help me and the repair was done quickly.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

The team of Carlos and Delphi is impeccable. Their immediate attention to my needs is perfect. They have never failed me

my service administered by Carlos at Cavender Cadillac is extraordinary. Carlos is attentive, he’s kind, he pays attention to all the itty-bitty details, and make sure that my experience of having to have my car serviced is exemplary. I appreciate Carlos so much and look forward to the next time that I need to take my car into Cavender because I look forward to Carlos servicing my car

I had a good experience with the service department. It took a little longer than expected due an unforseen occurrence but I left feeling satisfied. Lindie took care of a payment issue in a top notch fashion. Kudos to her.

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

I have been a Ken Batchelor customer since 2006 and recently purchased my seventh vehicle. Every sales or service experience has been met with total professionalism and excellent customer service. They are a great dealership to do business with.

Very helpful, honest, professional and courteous. Michael was very accommodating. I will definitely recommend Sewell to my friends

My experience with Sewell dealership and especially my sales associate, Luis Barboza has been nothing but positive and great. Luis is extremely knowledgeable and patient with any questions you may have. I've now purchased two cars from Batchelor/Sewell Cadillac and only returned to this dealership because of the most professional and courteous experience I had. Six months after my first purchase (and several times inbetween) I was able to call Luis on his cell he provided and he was as happy to assist me as he was when he sold me the first car. The service department's employees and very helpful and accommodating. They have a BEAUTIFUL lobby with refreshments. This dealership must have high standards for it's employees and they all seem to step up to it.

They had the truck I wanted at a great price. They bent over backwards for me on this one. Abraham did a great job getting me this vehicle.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...