Used Cadillac Escalade ESV for sale near Cinco Ranch, TX

Justin was great! Him and his team helped us find the perfect vehicle for our family

I bought a truck here without the intention of buying one. We had gone to purchase my wife a new vehicle and after the salesman told us about specials on ram 2500s I decided to trade mine in. Great sales team and finance department was awesome.

I knew what I wanted when in. Tyrell Ford is the best salesman I’ve dealt with in a very long time. He went above and beyond to get us in and out in a timely manner. He was well mannered. I highly recommend classic elite Chevrolet. Best experience ever and I got the car I wanted. They even put a bow on it and took pictures since it was my birthday. Thank you so much Tyrell & Classic Elite. I’m one happy Birthday Girl.

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

I highly recommend to buy your car here ask for Luis or IC they will take care of you! All staff is so friendly and professional! 😀

Quinton Woods was my salesperson at Planet Lincoln. Quinton was an excellent salesperson. He was knowledgeable, polite, and patient. I visited with Quinton over a six month period before deciding which vehicle to buy. He was always available to answer questions and did not pressure me to make quick decisions. After the sale, he still made himself available for any questions. If you are thinking about buying a Lincoln and you want an attentive salesperson, ask for Quinton.

Julio was an awesome and helped us with the purchase. We are excited to be part of this dealership.

I had a pleasant experience with all of the staff at this location especially Eduardo and Gary! Their patience was greatly appreciated and they worked very hard to make it possible to work along with my needs. Their openness and ability to make me feel welcomed made the process stress free. Thank you!

My husband and I had the best, most positive experience here. We were welcomed like family. Victor is so friendly and Veronica worked So Hard to get the deal done exacthow we needed. If you are in the market for a Nice used car, we Highly recommendation VSA Motors.

They were going With Me and I will say they were every respect with me

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Our company recently purchased two Land Rovers, and I want to extend my sincere thanks to Vanessa, Melissa, Daniel, and their team for making the entire process seamless. Despite our hectic schedule, they handled everything with efficiency and care, turning what could have been a stressful experience into an enjoyable one. Their exceptional service has truly made us lifelong clients. We appreciate all that you do—thank you again!

It was a pleasant experience, friendly customer service and a great price. I bought a 2017 Ford f150 lariat and I couldn't be happier. Thank you to the guys for the beautiful truck and the great customer service!!

I had a real good experience at Central Houston Cadillac. Kevin our Service Writer made everything a pleasant visit for my first oil change on my wife’s car. I went to the customer service waiting area and got a cup of coffee. Well, the cup of coffee was great. I had to wait for the coffee to cool down because it was extremely super hot. I had to use a second cup because I couldn’t hold the single cup of coffee, could have used a third cup. Finally when it did cooldown and was able to take a few sips, Kevin came in and said my car ready. It had been about an hour or so after I got there. I told him, that it was a quick service. Lol. I signed my receipt and was on my way back home. I just want to thank Kevin for a good pleasant service. But I didn’t get my free complimentary car washed, because it was raining the day I came in. Walter, my car salesman when I bought the car in January 2023, promised me we could get our car washed anytime, all I had to do was to drive in anytime and have the car washed. So, I’ll be in to have it washed sometime soon. Thanks.

Very Positive experience. Buying process could have been a little quicker but they also had to evaluate me trade. Ask for Dee Burns. I really enjoyed my experience working with him.

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.