Used Cadillac Escalade ESV for sale near Hiram, GA

My car is currently having some issues. Normally this is a pain but I can honestly say that dealing with Cathy has made it bearable. She is knowledgeable and so courteous. She takes the time to get to get to know you while taking care of your service needs. I really appreciate all the kindness she has shown me during this process. Thank you Cathy! I am a fan!!! Andrea Gehweiler

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Only dealt with them via text. Very responsive to our needs. Decided not to buy anything at this time.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Just had my 60,000 mi. Service and all went well! They also repaired a rain leak I found after the last storm. I?ve bought several autos from Jim Ellis and always have been pleased with sales and service . Ted and Harley in the Buick service dept .are the best!! I would recommend this dealer.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

It was a very professional event. The sales manager did what I expected. Yes, he tried to make a deal, but we were to far apart. I understand, for I am a retired former dealership GMgr. We both tried.

I had heard that buying a Ferrari was a painful process. It wasn't that there would be a wait (that is a given and for good reason) but the interaction with dealers who have too many clients. With the Atlanta team you'd never know that there is a line of customers out the door. From beginning to end, the folks at Ferrari of Atlanta were great. From the first phone call with Steven Eckhoff to discussions after delivery, it was a really great experience. Attentive and friendly throughout. Prompt responses to all questions. And some great advice along the way. Steven and the others on the team in Atlanta - I met a few including the service staff who gave me good peace of mind that the attention would not wane - were great to deal with. If you are fortunate enough to be able to consider a Ferrari or Maserati, I would recommend that you give them a call.

Easy transaction, online paperwork. Great service and gave us an efficient buying experience. Would use them again

Great dealership experience. Sales guy was very clear on pricing over Email and delivery process is extremely smooth as well. They provided fair tradein value for the vehicle. I will definitely recommend

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

The Sales manager responded the next day to answer any questions and to invite me down to see the vehicle. Very professional and great customer service!

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

They handled everything quickly and efficiently. Great dealer and sales rep. I was in and out quickly.

I'm disabled American Veteran I had a great time up there at this dealership salespeople sales manager finance department everything went well. My second set of keys to the mail cuz I live about 80 Mi south of the grand Motorcars excellent place got the vehicle I wanted excellent vehicle low mileage thank you

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Needed a new work truck. Best cost online. Good customer service. Nuff said. Amadou helped me out. He showed me his whole inventory of super duties. Came out with the right one.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Very honest and good people. They work with all types of credit i was 530 score and they got me done with only $2k down. Come visit them. They are highly recommended.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Although I haven’t purchased a vehicle yet, they were very understanding of my situation and did not try to pressure me into anything. I appreciate that approach!

Great personality, very understanding and entertaining sales person, will definitely be back. Rod Williams made this car search the best experience ever. He is a awesome sales manager.

Stop in and see my guy WINSTON!!!!!!! EXCEEDED OUR EXPECTATIONS WITH CUSTOMER SERVICE. He put my wife and I in touch with the right people to get the deal done.

We were greeted right away as we exited our car. The salesman was polite and informative. He gave us plenty of alone time to look at the car we were interested in and answered our questions afterwards. There were a lot of cars options in the lot in all price ranges. I believe they also offer financing on many of the vehicles.

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching

The salesman I interacted with throughout the process, Stan, was awesome and worked hard to find the vehicle I wanted. I had a jeep wrangler 4door and wanted a 2 door. We got the deal done and while driving home I had some buyers remorse not because the car wasn’t what they said it was but because I was just a bit attached to the 4 door and didn’t know it. After being approved for financing, signing the papers and nearly getting home with the jeep, I turned around and went back telling them that I wanted my jeep back. The management there was super understanding and quickly accommodated me when they didn’t have to. I was very grateful for that. One negative thing I would say is that my trade in was worth more than the vehicle I was getting from them. When I arrived I was wanting some money to boot from them or at the very least trade them straight up but instead they came to me with a 6k balance that they eventually worked down to just below 3k. They talked me into financing 3k. I told Mike (the finance guy) I would likely be turned down because I pay cash for everything and he said my approval was guaranteed because “I had equity” which is directly telling me that my car was worth more than the one I was getting and yet there I was being talked into financing a balance. They coulda traded me straight up and still made money. I likely wouldn’t have brought their jeep back if they woulda done that. I don’t understand why they would force me to finance to get the car that’s worth less than mine. There was plenty of meat on the bone.

It is so luxury get it now pelase i think its fire to buy this cae e e e e e e e e e e

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Martin, one of the managers, was great with our financing application he went over and above to get us a good deal. We also had outstanding customer service from our salesman Johannez! They had a great snack bar/wait area where we could watch football too

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

First time car buyer and was treated exceptionally. Richard went out of his way to make sure I was taken care of and was extremely informative. Alyque was beyond helpful when it came to the financing. Wonderful all around. Great cars. Great pricing. A

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.