Used Cadillac Escalade ESV for sale near Johns Creek, GA

John Miegel is a true replica of what America used to be. Very friendly and a great place to do business. They are more honest than most places I have done business with in recent years Simply put, I love and respect this establishment' customer service and their business ethics. 1st Class to DUSTIN, BLAKE, JEREMY & JOSE !!!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Hennessy Cadillac is by far the best experience I have had ever in buying a vehicle. This is actually my second Cadillac I have purchased from them and I have nothing but great things to say! From the sales department to service it has been nothing short of amazing. I am not easily impressed but everyone I ever encounter at this dealership handles me with care and respect. Entering a dealership as a single woman could be intimidating but not here! Terrance and management went above and beyond to make sure I leave happy every time. I pay attention to how others are treated and I will say I haven’t seen anyone actually upset even in the service department. The concierge level service of greeting me opening doors all things I expect from Cadillac are given every single time. It is always neat and clean on the premises. And most importantly my deals are fair and respectful. Desmond is usually my service guy and he is absolutely always honest and makes sure I am kept up to date with any thing my truck needs without feeling pressured to buy or upsale anything to me. Even once sending someone to pick up a key for my truck when the other one didn’t work. I went to another dealer recently and found a truck I really liked and test drove that I could have purchased but didn’t because honestly I didn’t get the same concierge service from that Lexus dealership. Hennessy and Terrance made sure all my experiences were top tier. I have owned a lot of cars in my life and have had good and bad experiences on every level but Hennessy has not disappointed me one time. Check them out ask for Terrance in sales and Desmond in service and I promise you won’t be disappointed.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

I had heard that buying a Ferrari was a painful process. It wasn't that there would be a wait (that is a given and for good reason) but the interaction with dealers who have too many clients. With the Atlanta team you'd never know that there is a line of customers out the door. From beginning to end, the folks at Ferrari of Atlanta were great. From the first phone call with Steven Eckhoff to discussions after delivery, it was a really great experience. Attentive and friendly throughout. Prompt responses to all questions. And some great advice along the way. Steven and the others on the team in Atlanta - I met a few including the service staff who gave me good peace of mind that the attention would not wane - were great to deal with. If you are fortunate enough to be able to consider a Ferrari or Maserati, I would recommend that you give them a call.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

The Sales manager responded the next day to answer any questions and to invite me down to see the vehicle. Very professional and great customer service!

Good service nice friendly people would recommend to friends

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

The staff at World Auto made buying a car out of state easy. A big shout out to Javier for making the process go smoothly.

Luxury at its finest. The platinum edition was always what I wanted. Now I have one and it’s amazing. Power, comfort and size says it all.

Reggie was the best! Thank you for everything. Would defend recommend that you ask for him to assist with your purchase.

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

They handled everything quickly and efficiently. Great dealer and sales rep. I was in and out quickly.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Time and time again I have received the best service possible at Chevy in Buford. Melvin has been my advisor for 2 years.

Only dealt with them via text. Very responsive to our needs. Decided not to buy anything at this time.

Although I haven’t purchased a vehicle yet, they were very understanding of my situation and did not try to pressure me into anything. I appreciate that approach!

I was looking for some used car models to buy and these dealerships are definitely the ones that have the greatest variety, so far of all the ones i have tried, the best customer service

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

DJ (Demetris) delivered my new car to me in Canton from the Automax in Lilburn, He was a delight! He was very professional, friendly, honest, knowledgeable, and polite. I love my new car! And, we are very grateful how D.J. made the testing and buying process painless. We are also happy to have gotten to meet this very nice young man.

My Escalade is perfect! It was immaculate and very well taken care of by previous owner. It has every requirement I had plus some No issues yet!!

excellent staff quick response and all the information requested was sent. very transparent. I would recommend this dealership to anyone. super friendly and knowledgeable staff.

this suv meets all my needs power and mileage great has alot of upgrades very smooth ride very good acceleoation like that it has led for lighting

Reggie Batts and the Hennessey team were efficient, knowledgeable and so helpful with the purchasing of our new vehicle as well as helpful in making sure we learned about all of its options. What a great experience.

Needed a new work truck. Best cost online. Good customer service. Nuff said. Amadou helped me out. He showed me his whole inventory of super duties. Came out with the right one.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Bought a gle350 from them. Super helpful and kind team. got me in and out of the store in no time. were very helpful in financing and their sales and service time are very efficient

I'm disabled American Veteran I had a great time up there at this dealership salespeople sales manager finance department everything went well. My second set of keys to the mail cuz I live about 80 Mi south of the grand Motorcars excellent place got the vehicle I wanted excellent vehicle low mileage thank you

Very honest and good people. They work with all types of credit i was 530 score and they got me done with only $2k down. Come visit them. They are highly recommended.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas