Used Cadillac Escalade ESV SUVs for sale near North Hills, CA

Tim is the best service manager at Lexus Santa Monica, he's funny, always happy and chipper, always eager to help in any and all ways. Tim hears me out, never disregards my comments and always makes sure my car is fixed smoothly and quickly.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

I had an amazing experience with Cesar he was very friendly and easy to work with. It was a hassle free process and would recommend Dodge in Van Nuys.Thank you guys for making this process a joyful one!!!

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Fast service. Went in for a recall after purchase 3 months ago. Was out in under an hour

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!

My sales person was Naz . I purchased a Lexus from this dealer on 4/2/2020 . Nas was amazing she explained every details and made us feel very comfortable, welcoming she’s very kind I would recommend her to my friends and family .

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Staff at Audi in Westlake are very friendly and helpful.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

We met a very helpful internet sales rep named Maria, whose communication skills set her apart from the other Lexus dealerships. She was lovely and knowledgeable in person. We were paying cash and agreed on a price quickly-our only concern was how many hours it took to finalize the deal with so many attempts to sell us on maintanence packages.

The staff is great. Very nice and respectful. Amazing facility. Clean, welcoming atmosphere, and smiles on everyone?s face. Honestly never been to a place like this. Will come again.

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.

Amazing team, amazing car. I'm not sure what the other review is referring to, but they were all professionals, including the previous GM that was kind enough to take the time to continue to assist me AFTER he left. I do know that most wordy reviews come from frustrated people that are usually unreasonable. I wouldn't buy or Service a Cadillac anywhere else.

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

Contrary to the woman that had nothing but bad things about the dealership and its previous GM, I consider this to be the very best of he best. Most people that leave dunning reviews are generally those that can't garner any favorable reviews for their own business. Her time is obviously not worth $13 hr, or her review would have been short and sweet. Great work all around by Cadillac Pasadena and William Lee! 5 Stars every time!!

Great attention, efficiency and answers to my questions. Very friendly and professional to deal with.