Used Cadillac Escalade IQ SUVs for sale near Crestwood, IL

Friendly and helpful salesperson. Knowledgeable about the different vehicles I looked at. Finance person was quick easy to discuss details. I had an issue with the earnest money and they refunded the amount in one day. Very pleased with the service and would choose them again.

Awesome customer service! Everyone was polite and friendly from start to finish. They have nice accommodations for the down time between paperwork and all of that stuff. Carlos Gallardo made things simple, was not pushy, an absolute pleasure to work with! Thank you!

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

great service, Malika was very kind and was happy to help me out and show me the showroom

Very professional thank you guys for the good service and talent I am very happy thank you Ronnie Rodriguez

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

I LOVE working with this dealership! I purchased a 21 Denali and it was the best buying experience I’ve had. They have a huge selection of vehicles to choose from, the staff is friendly & down to earth, and they don’t pressure you into anything extra. The 2 people you HAVE to work with when you’re here: Brandon in finance is a genius and will work hard to get you the payment you want. The finance process is SO quick- I was in & out of the office in a half hour- I love that it’s a paperless sign out. For service- make sure you work with Jamie! He knows SO much about cars, and is genuinely the nicest person to work with. He won’t upsell you on unnecessary repairs and answers all your questions without judgement. Thank you Lincoln of Bloomington!

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

Service is absolutely outstanding (colton) is very knowledgeable ,helpful and always available. The entire service team is the best.We would recommend to friends and family for their next auto.

Great experience, friendly staff, smooth process without any pressure, fair pricing. Would recommend! Provided carfax and inspection.

Great people, professional in the selling process. Great atmosphere and very friendly to all that come in the building

My experience dealing with Jim Coleman Cadillac in Bethesda was the best from the sales representative expertise to the finance manager and staff crew. I have been with my sales representative Will Lang (now Sales Manager) for 5 years when I leased from Lindsay Cadillac in Virginia. Once my lease was coming to an end, Will reached out to me and let me know he was now with Jim Coleman Cadillac in Bethesda, so last year in May I took my business to where he was working. As usual, he took very good care of me, which was helping me to pick out the vehicle I wanted and what features I wanted inside and out. Will is always available to help me no matter what the issue is. He goes above and beyond to make your experience (whether you are leasing or buying) efficient, effective and drama free. The entire Jim Coleman Team was fantastic. I would highly recommend this dealership and my salesperson/sales manager Will Lang to anyone looking to lease or purchase a Cadillac. The finance portion with Stew Mallon (Finance Manager) was also a breeze. He made you feel at ease while transacting your final step.

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

Great people. Todd so professional & nice to speak with. They like to work with customers and make it happen.

Lexus Service Dept and Collision services both excellent. Good pricing and speedy service. Thank you!

Very helpful and understanding!! I appreciate that the sales person isn’t pushing because that makes me want to keep looking.